Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The customer care representative was very helpful when I called. He e-mailed me two possible plans for my consideration. I was able to recommend it to my travel companions (who also purchased the policy). Thanks very much!!
Marie P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I had to cancel my trip 10 days before departure due to illness and hospitalization. I filed a claim, was advised they were processing my claim and promptly paid. I would recommend them unreservedly.
Jane T. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
The price was more reasonable than what was offered through our travel supplier. I have heard horror stories about people who had to pay hospital bills out of pocket for thousands of dollars, because they were uninsured.
Melba C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
The best insurance is the insurance that doesn't have to be used!
Arlynne L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
The coverage looked good as did the price.
Joel H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I now realize weather conditions could interrupt flights to Alaska. Another good reason for coverage!
Jennifer K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
We never had a need to use the plan. However, we do think that our circumstances in obtaining the plan maybe of interest to you.
We did not get the plan because of our personal travel needs. Instead, we got it out of concern that our two offspring, which have special needs might require us to cancel or interrupt our trip. Thus, we think that because there a certainly other travelers that have similar issues as us you might consider increasing or modifying the plan(s) to increase awareness to other parents concerning this issue. By doing so it may help both you and others.
We did not get the plan because of our personal travel needs. Instead, we got it out of concern that our two offspring, which have special needs might require us to cancel or interrupt our trip. Thus, we think that because there a certainly other travelers that have similar issues as us you might consider increasing or modifying the plan(s) to increase awareness to other parents concerning this issue. By doing so it may help both you and others.
Beth E. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. You raise a very interesting point as to making people more aware of preeminent scenarios that some companies cover, that other companies may not. We advise that customers call when they have a particular concern they would like coverage for. We are open 7 days a week, 365 days a year and always happy to help with any travel insurance inquiries.Jun 24,2014
The trip included a
tour
Generali Global Assistance
Standard
My wife and I were pleased with the price of the plan. We were a little bit surprised that our trip was not covered in case we cancelled our trip to Thailand due to the coup in the country in June 2014. If more regular updates reminding of us items such as this as they pertain to our insurance, that would be great.
Alissa W. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. To protect your trip cost for events related to military, political, or civil unrest, we recommend Cancel For Any Reason. Cancel for Any Reason (CFAR) is an optional benefit available on about 12 different policies, usually for an additional charge. CFAR has a few eligibility criteria:
1) It is only available within 10-21 days of your initial trip payment (depending on the policy).
2) You MUST insure 100% of your pre-paid and non-refundable trip cost.
3) Cancellation of your travel arrangements must occur more than 2 days before your scheduled departure date.
Cancel for any reason returns between 70-75% depending on the policy.Jun 23,2014
The trip included a
tour
Generali Global Assistance
Standard
Having a plan in place gave us peace of mind that if we needed travel protection we were covered. This is the second trip we have insured with CSA.
Ronald K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Fortunately I had no travel problems.
Barbara H. would
recommend this plan to a friend or relative.