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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Thankfully I was healthy and nothing happened. The airline did destroy my suitcase necessitating me purchasing a new one but I didn't think the $35 cost was worth filing a claim and I'm not even sure it would be a covered item. I would definitely purchase insurance from you again. I have a trip coming up in a couple of months but still don't have the airfare costs so cannot book it yet.
Barbara S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for the feedback on your policy. Your policy states the following for Baggage and Personal Effects Benefits:

    We will reimburse you, less any amount paid or payable from any other valid and collectible insurance or indemnity, up to the amount shown in the Schedule, for direct loss, theft, damage or destruction of your Baggage, passports or visas during your Covered Trip.
    Jun 05,2014
The trip included a
cruise
tour
Generali Global Assistance Standard
You guys gave me easy to understand options so I didn't have to buy the Cadillac plan when a Chevy would work just fine.

The industry is notorious for "packing" options that we customers have to take time to "unpack" in order to get what is best for our needs.
Malcolm W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Thankfully, insurance was not needed. The website was easy to use and took care of all my needs.
MaryLou S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Very easy, comprehensive, somewhat expensive.
John B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
This was the first time we ever had to file a claim due to medical serious medical reasons. The claim was handled quickly and fairly.
Deborah W. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I purchased this insurance for a sponsored tour of London and Paris because this was less expensive than purchasing insurance through the tour operator. Thankfully, I didn't need to use the insurance, but I believe this plan would have been there for me if I needed it.
Barbara P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Without needing to make a claim, it is difficult to assess the policy in the event a claim is necessary.
Brian M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The CSA plan provided exactly what I was looking for. Thank you.
Janice L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Enjoyed my trip to France so very much, and knowing I had coverage for health or unforeseen events while traveling gave me that sense of security I needed so as to enjoy my travels without fear. I most definitely would and will use them again. Well worth the cost to travel without fear. Thank you!
carol ann o. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We did not have any reason for a claim but it was great to have the peace of mind. I would recommend this to all.
Renu J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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