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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Thankfully, we didn't need to file a claim. The trip was great, and it was nice to know that we were comfortably insured should something have happened. I will use your company again on our next trip.
Mansfield M. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
This trip to Peru went smoothly, so I didn't have to file a claim. The trip before this one didn't go smoothly- the airlines sent my luggage to Albania. I had to buy a few essentials for the trip, and the luggage was returned in 4 days. When I got back, CSA reimbursed me in a timely manner. So that's why I'm sticking with CSA.
Patricia V. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It's difficult to rate since we didn't have a claim. But I'm glad that we didn't have a claim.
Keith C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I was very pleased to have the protection, but so relieved that I did not have to use it. I highly recommend CSA to travelers everywhere!
Claire D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Luckily we did not need to use the insurance so it is hard to be accurate with the ratings. It made us more at ease that if we needed it we had some protectiion.
Alexander G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I had no problems whatsoever. Ask me after I have a problem but I hope you never have to ask.
Ernest T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thank goodness we didn't need to use the trip insurance. Excellent coverage at a reasonable price.
Jack C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Did not need to make any claim - so there is no way to determine if the plan represents good value of rmoney. Unlikley to recommend however I am satisfied.
Bryan H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My wife and I planned a three week trip to China almost a year in advance. Unfortunately she was diagnosed with acute sinusitis and bronchitis just prior to our planned departure, and we had to cancel our trip. I filed a claim for the cost of the trip and our claim was approved by CSA the following day. I am impressed! A very satisfied customer from Pacific Palisades, CA.
Robert H. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Got the coverage at the last minute, didn't need it. However, as with most insurances, it provided peace of mind.
Richard R. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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