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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Thankfully, I didn't have any issues traveling and didn't need to use any portion of the insurance.
Cynthia W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We were very happy that we did not have to cancel our trip due to illness, etc. and were very happy with the representatives that assisted us in obtaining the appropriate policy.
Arline K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
For the coverage, it's right up there with the best offered.
Mari G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
The cruise prior to our boarding had an out break of the intestinal virus on the ship that involved 80+ passengers. We had to wait a couple of hours to board the ship while they sanitized the whole ship. Thankfully we didn't hear of any cases on board the two weeks we were on board. While talking to other passengers on our cruise there were stories of past cruises where people were so sick that the medical people on board told them they really needed to get off the ship and seek medical treatment on shore. At hear that I was glad that I did have the trip insurance. I always buy the trip insurance and with the price of this policy I will check with Insuremytrip again.
Fred C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Unfortunately my travel companion ended up in the emergency room the day before we were to leave on our trip to India and the doctor advised her not to travel. Fortunately we had great insurance! Our claim was settled quickly and without any hassles. This is the first time I had purchased travel insurance and will never travel again without it. I am telling everyone I know to purchase CSA Travel Protection Custom plan whenever they plan a trip. My friend and I were very pleased. Thank you for being so efficient in settling our claim.
Donna S. would recommend this plan to a friend or relative.
10 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately did not have any claims, so unable to rate how good it really is. Was easy to compare plans on InsureMyTrip.
Carolyn B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Easy to buy, good coverage, relatively cost effective. I'd definitely recommend CSA to all travelers.
Christine A. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • KathleenS
    Photo
    My mother in law had a stroke 3 weeks before our trip and we had to cancel. We were refunded 25% by the cruise line since we were in the penalty weekand after filling out all the paperwork we we refunded the balance from CSA Trip Insurance about 3 weeks after the paperwork was completed. I highly recommend travel insurance and will use CSA again.
    Apr 15,2014
The trip included a
cruise
tour
Generali Global Assistance Standard
I selected this plan because it seemed to offer the most coverage at the lowest price. And isn't that what most of us want in our travel insurance policy? Fortunately, I did not have to use any of its coverage. Although many in our group touring China became ill with respiratory diseases -- infected sinus, acute bronchitis, pneumonia, etc., we were able to continue and finish the trip.
Gordon T. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We had no problems on this trip, so did not need to use the insurance. But had peace of mind that we had the coverage.
Minuen H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
When my tour to Ukraine was canceled, InsureMyTrip let me transfer the insurance plan to another trip. I hadn't know that was possible.
Jayne h. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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