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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Realized
Janice G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately we did not need this plan; but in the past CSA did a fine job with a claim we made. We have used other carriers found on InsureMyTrip and also had a good claim experience. Pricing is pretty competitive, and I am looking forward to checking your new medical policy.
Philip H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Good to have such a plan in place...just in case.
Karen Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Enrolling in this plan was easy. When I realized I had made a mistake in the date of return, a phone call took care of this quickly.
Anne K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My husband fell on ice, tore his knee tendon and broke his kneecap 2 weeks before our trip. He is in a cast from hip to ankle and will not be able to travel for months. CSA was extremely prompt in giving us a full refund. This was our first experience filing a trip insurance claim and we were extremely pleased with the results.
Janice S. would recommend this plan to a friend or relative.
9 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Appreciated the airline change and prompt confirmation to my request, and also the email reminder to print and carry the policy on my trip.
MAXINE R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Luckily, we didn't need to file a claim. But having the plan gave a Mom peace of mind as her son enjoyed his spring break in Cancun. Also, after he was stuck in Minneapolis for two nights this winter on a leg of his flight, I am more inclined to purchase coverage. It was an expensive layover.
Ryan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Felt comfortable about the coverage, but fortunately I did not have to use it.
John W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We spent two weeks in Turkey and had a great time. Having affordable travel insurance provided peace of mind for a trip that was extensive and required traveling over rough terrain.
Annette M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Rates were much less than the tour company's rates. I didn't have to use the insurance but felt confident that all was covered. (I have made a claim in the past and it was quickly resolved to my satisfaction.)
Lynn R. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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