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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I take out insurance for the unexpected situations that could arise, so I wouldn't have to worry. This time all went smoothly and I didn't have to make any claims.
Joan S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Plan covered what I believe I needed. I did not need to file a claim thus it is difficult to comment on ease of doing business and reliability.
Virginia L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Just thankful that I didn't have to use the insurance. Good to know I would have had care on the trip, or be covered if my family needed me at home. Thank you.
Kathy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Of course, the real test would have been if I needed to use any of the coverage; however, I was very satisfied in dealing with your staff when I purchased the coverage. Thank you. (P.S. My trip was to Italy: Tuscany, the Alps and the Riviera)
Josephine S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
didn't need to file a claim. Yea! but it was the coverage I wanted.
Thanks.
Sara S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I found the plan comprehensive and affordable.I would use it again. Of course, I had no claim to file, so it is impossible to say how effective it might have been.
Diane D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Coverage was fine for what we needed. As we carry a multi trip medical/evac plan from Insure my trip, we would like to see a policy that covers only trip cancellation offered. We do not need double medical coverage, but there was no choice if we wanted a policy with trip cancellation/interruption.
sandra r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your review and feedback. I have passed along your recommendation for a Trip Cancellation only policy to our Product Department.
    Oct 22,2013
The trip included a
tour
Generali Global Assistance Standard
Just knowing that we had the protection should some unfortunate event occur, made the travel experience more enjoyable and stress free.
Teresa D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Good coverage for a less expensive price than competitors.
Lois B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I felt really relaxed that if something would happen to me during my trip I would be covered and taken care off. I did at one point had to ask some questions in regard to a possible doctor's visit which I did not have to follow through on. When I called them they helped me through the process and answered all my questions. They were very helpful and they even called me back to make sure I was fine.
Johanna D. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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