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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
The plan gave me peace of mind especially since I had a sinus virus shortly before the trip and I was not sure that I would be able to do the walking that the tour required. It was a pilgrimage so my prayers were answered and I went and had a wonderful time.
Angela P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Happily, we didn't need to file a claim, but all communication with CSA prior to our trip was clear and prompt, and we felt reassured knowing we were covered in case of an emergency. Thank you!
Mary Ann T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Our flight was cancelled on the first day of our tour package. We made a claim for meals and unreundable costs for the lost days. CSA paid the claim in a timely manner without any hassle. We will use CSA for our next tour.
Christine H. would recommend this plan to a friend or relative.
8 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The visits to Machu Picchu in Peru and Galapagos in Equador included very strenuous climbs and decents at high altitudes and trecks over 1000s of yards of broken lava trails that were very dangerous walking for the many senior citizens on several visits...No one was injured thankfully including us but treatment and extraction would have been difficult and expensive if serious bodily harm had occurred.

We were thankful for the protection our CSA policy provided.
Robert A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was good, we have no complaints. There is no claim.
Agnes K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
You were terrific and the best part is that I didn't have to contact you for any reason but I knew that you had my back.
Thanks
Sharon B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I provided the itinerary of our trip, but the claim agent was not satisfied and got the itinerary from our tour company. I thought it seemed "untrusting" when information was asked for.
Donnajean d. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I have used Insuremytrip several times for previous travels. This time I used a rep to help me decide which coverage would be best for this particular trip. The representative was very helpful, and made it so easy to select the best policy! I will be calling the next time I travel overseas!
Susan B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
CSA provides excellent coverage for travel insurance protection. We filed a small claim for medical assistance received onboard our cruise. It was reviewed and paid promptly.
Mary C. would recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
didn't use, but that's a good thing... you do buy insurance hoping you never need/use it... thanks.
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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