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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I travel twice a year and have been happy with CSA service. Will get my next insurance with this co. for sure.
Daissy O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We had no problems during the trip but it was nice to know that we were covered if something had gone wrong.

Thank you for being there.
Lesly W. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
#1 having it and not needed it
And to echo the anonymous comment your customer representative was all of those things. Plus she was able to
provide me with better coverage at a much lower price than our travel agency. Thank YOU!
Alan Z. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Great Plan!
Celestine W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
This was an exceptionally costly trip and we had to book 2 months in advance so I did the insurance coverage. Normally we travel as a couple not tied to a group so we do not insure - we do not have to prepay everything. I was surprised that several people I spoke with had not done travel insurance. One couple that did had had a previous tragic experience and had to cancel at the last minute and lost all their money now regularly buy insurance.
Leanna D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
For the price, it offered 95% of what we wanted. We were willing to take the gamble on the 5% chance that we wouldn't need it, and fortunately, we didn't. It was easy to read and understand; easy to purchase, and their follow up with the paper work was prompt.
Betty M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Since I had no problems on my journey I did not need to use my insurance. I was glad to have it, just in case it was needed. I cannot report on the insurance because I did not actually use it.
Kathleen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Great to only buy the coverage desired at a reasonable cost.
Ann F. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Difficult to review an insurance company until the time comes when you have to make a claim! The price was right but only if they ultimately come through. And that I don't know! I have never had to make a claim on a travel insurance policy.
Michele B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Like all insurance products, you hope you wasted your money and we did. Nevertheless, our trip was expensive and complicated with lots of opportunity for things to go wrong. To NOT buy trip insurance would have been foolish. Since the cost of trip insurance is age-related, insurance for us is becoming relatively expensive. Eventually, it will become prohibitively so.
We were pleased with how smoothly and quickly the purchase process proceeded. There was a lot of communication and we were given phone numbers beyond the insurance carrier's in case we had problems during the trip. Very reassuring.
John W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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