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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Found the scope of the coverage very good, and an excellent value for the cost of coverage. Would use CSA again in the future.
Edward A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
A few years ago I was planning on a major bike ride that cost several thousand dollars. I decided to insure it with CSA through InsureMyTrip. A couple of weeks later I was hit by a truck while cycling and could not do the ride. After CSA completed a quite reasonable due diligence I fully recovered the money I had paid. Since then I have insured all my cycling trips with CSA and thankfully have not had another claim. The cost is really quite minimal given the possibility of some injury or accident preventing or cutting short a trip.
Larry T. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately I did not have to use any part of the plan. Therefore i do not know how it would be if i had to file a claim
Susan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Did not use but feel good with having . The back up of protection I will never go on a trip without.
Edward D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Will use again
Norman H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The plan covered what we needed. Glad we did not have the occasion to use it. Would purchase again.
Marvin Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My daughter got sick a couple of days before our trip and I had to file a claim. I expected to have to go through several months of back and forth letters and forms and phone calls but it didn't turn out that way at all. The website took me right to a claim form with detailed instructions. I filled out the forms and included the documentation required and sent it in. About 2 weeks later, I received a check in the mail. No hassles. I am very happy and will CSA Travel again.
Laura M. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I had no issues during the trip but was glad to know that I had coverage if needed.
Margaret C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I did not need the insurance fortunately, however, it was a good value. They kept me informed by email.
Merle R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately, I didn't have to rely on the coverage provided, but the service i received in putting my plan together was very good. The rep. answered my questions and helped my along the way.
Carol S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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