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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Very user-friendly site, even though I did it at the last minute!
Deborah S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Easy to use web site, plan came by e-mail shortly after. The price was less than 50% of the cost from the travel company we were using.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Although we didn't have to use the insurance, we were very happy with the plan.
William D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Since I did not have to file a claim, I am unable to honestly access the ease of use of claim process,but I was satisfied with the provisions that the plan offered for its cost. I would use this plan again, though.
Kay C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
CSA Travel Protection is very nice to deal with. Their prices are reasonable. I immediately recommended them to friends that we were traveling with.
Keep up the good work.
Bryna E. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Custom
Initially I rejected the idea of trip insurance for a two-week cruise, but upon the advice of friends who had had unexpected crises arise, I decided to look into low-cost coverage. InsureMyTrip.com was recommended to me and I found the website easy to navigate and easy to purchase just what I wanted. Didn't need it but glad to have it all the same.
Greer F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Happily I did not need to file a claim during my trip but it gave me peace of mind to know I had insurance in the event that I needed it.
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The plan was in place if needed...but no need to use any of the benefits.
Robert A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We bought insurance because of an aging parent at home, as well as concern about the safety of medical treatment in S. Africa and Zimbabwe. Although we did not use the insurance, we were happy to have the coverage in case of an emergency. Next time we would opt for the medical/airlift option only.
Stephen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Didn't have to file a claim so it is unknown how well CSA stands behind their policies. However, it would be silly to spend the money on a big trip and NOT buy insurance.
Joel H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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