Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Premium
I think that the price paid was expensive enough that it should include (at that same price) "cancel for any reason" coverage.
David S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Fortunately all went well and I did not need to file a claim. But I am impressed with the level of communication from CSA (including their email just before the trip, reminding me to print out my confirmation email and take it with me), which gives me the confidence that they would have been responsive if I had needed them. They were also very helpful at the time of purchase, when I needed to link two separate policies since my travel companion was in another state, which was handled promptly and accurately by a customer service representative.
Roberta F. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
This was the 1st time I have ever purchased travel protection. It gave me peace of mind.
William B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Since I fortunately had no reason to use it, I can't really comment on how well the CSA plan works.
Karryll N. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
Yes, we were satisfied with the plan. Given that it was very hard to find insurance anywhere but here (we were using frequent flyer miles) it gave us great relief to find this. And had a most relaxing vacation because of your company.
Alice F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
The person who assisted me on the phone was absolutely wonderful. I will definitely use your service again.
Ruthann Z. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
The benefit schedule of the plan I purchased provides excellent coverage. The communication by e-mail with you was very good. I will recommend this policy to my friends when they will be traveling.
Fernando B. would
recommend this plan to a friend or relative.
6 of
9 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I looked at a number of plans before purchasing. Some actively discouraged coverage for people over 60 ("We really specialize in plans for student groups") and charged higher premiums for older persons. This one was reasonable and user friendly. I didn't have to file any claim.
Bobbe N. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Although we had a safe and enjoyable vacation without any mishaps, I felt relieved and reassured knowing that I had the insurance. I also feel that you offered me a great deal for the fee. Thank you, and I look forward to planning with you again in the future.
Theresa D. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
Fortunately we did not need to file a claim.
However it was such a piece of mind knowing we had it if we needed it.
We would definitely purchase a plan again.
However it was such a piece of mind knowing we had it if we needed it.
We would definitely purchase a plan again.
Robin C. would
recommend this plan to a friend or relative.