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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Premium
We were fortunate that we did not have to file a claim, so we didn't have that experience to comment about. However, we felt that the coverage plans offered were varied and we were able to choose an affordable plan that covered our needs.
Anita E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Although I was fortunate enough not to have a claim, the peace of mind in knowing that we were covered was tremedous.
Arthurlyn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
CSA both nationally and abroad were absolutely fantastic! They reimbursed everything-even calls I made to them that couldn't be placed as collect due to where I was calling from. I got everything I claimed w/out any hassles. Great service when I was in Europe as well. Will definitely use them again w/o a 2nd thought! Don't forget to bring your policy with you!
Debbie K.
Deborah K. would recommend this plan to a friend or relative.
16 of 17 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
On my trip I felt confident that the coverage I purchased, at a price that was reasonable compared to other plans on the market, would be sufficient to cover the bulk of any mishap. That peace of mind helped me and my husband focus on our trip and have a truly great time.
Lori C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I did not need to make use of the insurance, which was great. Therefore, I cannot comment on the coverage, but we were happy to know it was there for a reasonable price.
Virginia J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I was very pleased with the insurance offered to me by CSA Travel Protection. It didn't cost as much as I expected, and the peace of mind it gave me made it worth it. The representatives are very professional and quickly found the best coverage for me. The speed in which everything was handled and communicated was outstanding. Ultimately, I was able to take my trip, as scheduled. But, I will certainly go to Insuremytrip.com for my future travels. It's so worth the peace of mind.
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Coverage seemed to be very good, but fortunately had no need to use it, so no way to rate how it would be if I had to file a claim
Mark M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I bought a new expensive piece of luggage for this trip. When I arrived home, one of the wheels was broken off. The airline refused to take responsibility, stating they did not cover wheels. The manufacturer stated if I paid to have the luggage sent to a repair center out of state, and then shipped back to me, they would repair it. I filed a claim with little hope it would be paid, but received a check for the full price of my luggage less than a month later. Way to go! I will be a loyal customer.
Kenda H. would recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
fortunately I did have to use the plan, so I would not know how the response would have been if I would have had to use it
Gretel H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
As we fortunately did not need to use this on the trip, we cannot give you much feedback.
We almost missed a plane connection, but made it, and our luggage did not arrive with us, but did come the 2nd day.
Rodney W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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