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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Since I didn't have to use the plan, I don't know how well it would have worked. Someone in the group was airlifted out by helicopter, and I was glad I had the plan. I will use you again.
Ruth H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I didn't have to use the insurance, but almost did due to a family illness. I spoke with a representative once about the claim process and while she was pleasant, the volume of documentation that was requested was pretty large. I was glad when I didn't have to file a claim and was able to travel after all.
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I just bought a other CSA travel plan for my next trip in 2 weeks from now .It's great to be covered .
Marc C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Cannot make any comment as no claim was made.
Suryakant P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Didn't need to use it, but having the insurance provided peace of mind while on the trip. I wish they had a plan that just covered replacement of the trip cost and medical/medical evac. I don't really need all the other small items, which surely increase the price.
Megan H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The plan seems good, but I never had to file a claim. It was quick and easy to sign up online.
Marie M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately, I had no problems with health or delays on my trip, but I feel the coverage was reasonable and comprehensive and I felt better knowing that I would be covered financially should anything happen.
Ruth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Your website was easy to use and let me make a decision about what I needed and how much it cost in just the blink of an eye. Great product, great service!
Madeline K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Having CSA travel protection gave me peace of mind. I'm thankful I didn't need it but happy I had it. As I go through my bucket list of adventures there have been times I have said to myself, "could this be dangerous?" or "should I really eat that?" You just never know! Having travel protection is a big part of feeling safe where ever I go.
christine m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Like all insurance, it's best when you don't need it, but I'm always a bit more assured when I do. CSA has met my needs twice now; I expect I'll re-up next year.
Kenneth A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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