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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
This was our first time purchasing insurance on our own so I cannot comment on the coverage or the price. Although we are both healthy, our main concern was having coverage for any medical emergency. Having the insurance gave us peace of mind for the whole trip.
Bette K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Insurance is always best when you don't have to use it, as was our case. I feel it was good value for the money.
Johnnie L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I am not able to rate truthfully on the satisfaction of the plan, as I had no claim. In fact, rating should come from clients having a claim only.
Sonja E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
In the past we have used the insurance to cover prepaid cruises. This time we were traveling with reservation for various hotels and transportation where we were committed to pay if the stays or events were not canceled by a certain date (3 - 7 days before reservation.) It was hard to figure out how much insurance to buy. I'd thought that if we got injured in Rome and had been unable to get to our Sorrento hotel (incurring a penalty equal to the 3 night stay), we would have been covered, but when we contacted customer services, they said that only pre- paid items were covered. Fortunately we had no issues--but I wonder if there is a policy where commitments are defined in advance and covered.
Bill D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
As has been the case in the past, I'm fortunate that I didn't need to test the policy, and I hope to never have to do so. So, it's more difficult to rate CSA then to rate InsureMyTrip.com. But I've been happy with the options provided to me by InsureMyTrip. You make choosing a policy and comparing different policy options easy.
Kenneth K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
It was important to me to have coverage for a rental car since I was doing a lot of driving on this vacation. This policy provided it. The sign up process was easy. I did not file a claim,so can't comment about that.
Paul T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Glad to say I didn't need to claim anything. Trip went well but it was good to know I had insurance to get evacuated out if needed.
Eileen J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I am more than pleased with CSA's TPC plan and shared information with my travel group. My flight seatmate on the return flight asked for specifics. I shared my folder of CSA's TPC information, which she recorded for a forthcoming trip abroad. This was my first time taking out travel insurance. I have confidence in and am sold on CSA's TPC plan. Keep up the the good work.
Beverly C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
As there were no problems, aside from stains/scratches on the suitcases, no claim procedures were involved.
The prices for coverage were fair,
I believe that if a claim/loss were involved, a review would certainly be applicable.
Gerald J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My travel partner sprained her ankle on Machu Picchu. She finally saw a Dr in Quito, Ecuador. 3 different Drs looked at her ankle; she got an Xray, a boot, crutches, and pain pills. This cost her $185. Much less than the cost of my trip insurance. Maybe I made a mistake, spending so much money.

Smiles, Alice
Alice T. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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