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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
It is nice to feel insured. It elimonates a lot of worries and makes the trip more enjoyable.
innessa L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Shuttle driver inadvertently left a medically necessary cane/chair on the shuttle and drove away. Claim filed and approved for the full replacement cost of the device. Excellent insurance company. I'll use them again.
Robert R. would recommend this plan to a friend or relative.
17 of 18 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Very easy to obtain coverage. The customer service representative was extremely helpful regarding which plan suited me best.
Billy E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I've used InsureMyTrip for many of my international travels and I am always satisfied with the options provided for very reasonable pricing. I have not had to file any claims luckily, so I would not be able to comment in that regard.
Vivian M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
As a solo traveler I have purchased insurance through CSA for my last three trips. Fortunately, I have never had to use it although it provides security and piece of mind. I wouldn't go anywhere without it.
Leila M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thankfully I didn't need to use any of the insurance components, but when I purchased the coverage the agent was extremely helpful and thorough in explaining the terms and the coverage and made it easy to do.
Roberta J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Filed two claims, weather travel delay coming and going forced overnight delays. Prompt email response on one claim. Fairly prompt payment. Had to call on second claim. Apparently it got attached to the back of the first one and ignored. Got a call back an hour after my call saying the second claim was approved and got a check a few days later. The six hour delay feature worked well for us. Traveling companions had a 12 hour delay on their policy and couldn't collect on one of the delays. Not sure why they needed proff of age to process my claim.
Delbert H. would recommend this plan to a friend or relative.
10 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Didn't need to use the plan, so I guess that makes it a good plan. When you have to use it, that means something went wrong with your trip. Your insurance just helps me relax.
Thomas D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We had no problems on our trip but the peace of mind was worth the cost of the policy. Our parents are both very old and in frail health. This policy allows us to travel with the knowledge we could return home without huge expense.
Kathleen L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Happily we did not need the insurance in this case. It was easy to navigate the web site and sufficient choices were offered.
Alexander K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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