Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We were lucky as we did not have to use any of the coverage. It is hard to understand the coverage until you need it for something then you find out how good it is. I think the issues I wanted covered was covered in the policy. I would use CSA Travel Insurance again on our next vacation. The plan was very affordable. Thank you,
Juanita M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
Good plan for back to back cruises, however it was a bit expensive. Thankfully, we didn't have to use it. You can't take a chance on being airlifted from out of the country to a reliable hospital in case of a major emergency. That can cost up to $30,000. It happened to a friend.
Susan K. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Baggage was lost / delayed. The 24 hr delay in coverage was not usable. It would have cost at least 1 day of my vacation and a few hundred dollars, none of which the plan would cover unless I waited for 24 hrs. This obviously is a function of the plan.
Joseph C. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I find it very difficult to review the quality of coverage because, I am happy to say, nothing occurred to me and I did not have to make any claims against the Policy. Travel insurance is expensive - I chose coverage that I believed would be adequate and then chose the least costly plan I could find. Your site provides comparison of cost which is very helpful. What I can't tell unless I make a claim, is how the various companies might compare in service when claims are made.
P Cecilia S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I want to clarify that my satisfaction was with the comfort of knowing that I was covered and that I believed the coverage to be good and appropriate to my needs. The real test will come when I have to file a claim. At that time, I will be able to access the type of service provided and whether the coverage is as expected.
Maria W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I thought the amount of coverage was a good buy for the price.
Gertrude L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Getting in touch from Ethiopia was problematic. But once contact made via email and after returning home, they were very responsive. I didn't have the best receipts for lost luggage (it was Ethiopia!) but there was no bureaucracy. They accepted my modest claim including my internet and phone charges trying to contact them.
Carole K. would
recommend this plan to a friend or relative.
16 of
16 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
On a recent trip we encountered weather issues that interruped our flights and delayed us from reaching our destination. Knowing we had travel protection helped to minimize the stress when we encountered cancelled flights, unexpected overnight stays and lost resort days. Upon returning home the claim process went smoothly and we were reimbursed promptly.
SUSAN H. would
recommend this plan to a friend or relative.
14 of
14 people found this review helpful
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Cory Bruce
Which of the options did you purchase? cancel for any reason?Mar 07,2012
The trip included a
tour
Generali Global Assistance
Standard
Had a great trip and felt secure knowing that we had good insurance in case we needed it. Thankfully we didn't, all went well.
Kathryn S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Did not need to "use" the plan. Provided good protection for the price and was easy to buy and understand.
Christopher N. would
recommend this plan to a friend or relative.