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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
good plan, easy purchase, affordable premium
Catherine F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
easy to understand and compare plans to make sure I got the right one. all downloadable materials, so no snail mail. affordable premium. AND, best of all, NO CLAIM TO FILE!!! safe and healthy trip. will use you again.
Judith W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I have used your travel protection many times and will continue to do so. I have recommended to others.
Hazel B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I felt more secure having the travel protection if we needed it and happy that we did not need to use it.
Elaine V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Overall satisfied. Two issues. When I first ordered policy online, there were multiple email related to what the policy actually covered. None were actually the coverage.
I had to ask a rep to email the real coverage. Very confusing. Would have preferred to have policy that would make direct payments to providers at a level above $1k
eugene w. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I have never had to use travel insurance yet, and am hoping that everything listed in the coverages will not ever be a hastle to use. Thankyou.
Edward G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The ins. was peace of mind and maybe a deterrent to any problems with the dive or weather. We had an uneventful trip
Donald R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately, I didn't need to file a claim. But I was pleased with the advice of your representative David on the phone when I was choosing which plan was best for my purposes. He was very helpful.
Susan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The trip included a
cruise
tour
Generali Global Assistance Standard
No claim. Evereything seemed fine to us.
Joseph M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
excellent service by Kathy; helpful, informative; I would contact her for any services I need in the future... it would have been nice to have pre-existing condition, but I requested policy too late!! next time -- ;) Angela
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
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