Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
I have used InsureMyTrip and CSA before and was very satisfied. Therefore I have recommended you to friends and used this service again. I will definitely use it for other trips.
Corinne S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I arrived home safely with essentially no problems. I did not get ill. All flights were on time and all connections made. Baggage was not lost. Since I did not file a claim, I have no way of judging the value of the coverage. However, I believe that a small gift, for which I paid $27, was taken from my luggage while it was in baggage-handling. This is really too small to deal with all the paperwork.
Roy S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Made no claims, but insurance appeared to be good coverage for a good price.
David D. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Luckily, I didn't need to make a claim. It was a very expensive plan but my trip was costly which is why.
Anne N. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
This is the 2nd trip I have insured with InsureMyTrip.
While it is a significant added expense, it is still worthwhile. Please keep up to date on each country as a place such as Rwanda is quite safe and may not warrant the cost of insuring a traveler as in other East African countries.
While it is a significant added expense, it is still worthwhile. Please keep up to date on each country as a place such as Rwanda is quite safe and may not warrant the cost of insuring a traveler as in other East African countries.
Virginia L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I was glad to have this coverage, just in case something went awry, as I was told that the group trip last year was delayed in Miami.
Gail M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I have normally used another policy but decided to change to this policy because of the cost and more coverage. I would definitely recommend this policy to family and friends and will use them again in the future.
Hue Huong H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I was dissapointed in how long it took to process my claim. When I tried to call, I was made to feel like I was bothering them but when I called back a month later I found out my claim had been sitting on someone's desk.
Laura S. would not
recommend this plan to a friend or relative.
13 of
15 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Our flight from Lima, Peru to Buenos Aires was cancelled. I tried to call the 24 hour emergency assistance numbers for help with alternative travel arrangements. They did not answer the phone!
Elan C. would not
recommend this plan to a friend or relative.
15 of
15 people found this review helpful
-
Kathy (Generali)Generali Global Assistance
We're very sorry to hear about your experience with CSA's 24-hour hotline, Elan. While we aren't sure what happened the day you called, we thank you for alerting us. We are looking into what might have gone wrong with the hotline that day and are working with InsureMyTrip to refund the cost of the policy you purchased.Jan 18,2012
The trip included a
tour
Generali Global Assistance
Standard
Second Time! Handled a claim well, so I used them again!
Edward M. would
recommend this plan to a friend or relative.