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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
The plan coverage was easily to understand and the purchase was very easy to complete online. Thank you for an excellent service.
Robert L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
You made the decision-making process and the purchase easy. Although we did not need to file a claim, we felt secure that we were covered should something go wrong.
Philp B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Most always we use your company for our travel insurance needs. I like the selection you have and on several occasions we have had to file a claim. Never a problem. The last several trips we have not had to file a claim, however, peace of mind is important while traveling. Merry Christmas and a great 2012 Jere
YuHsueh M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Excellent coverage for a reasonable cost.
William P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My trip was long and had a big adventure travel portion so it was expensive. Getting insurance was highly recommended. I had a lot of in country travel as well. There was a lot that could go wrong. This was the first time I have decided to purchase insurance. I shopped on line and liked this one.
Two weeks before my trip I hurniated a disk in my back and got a cortisone shot. Everyone thought I was going to have to change or cancel. I was really glad i would be covered if needed. I ended up going, I fainted on the plane, but nothing cost money. There were plenty of additional hitches like losing my ATM card, but in the end, I never needed to place a claim. The policy was well worth the peace of mind it provided.
patricia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I cannot really comment on the quality of the protection plan because I was fortunate enough not to have to file a claim. I can only hope that it would have provided suitable coverage if I had to file a claim.
Judith T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I recently received a phone call that my claim has been approved and the refund is on the way. Very nice person on the phone.
Lynn P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Once I received the forms the process was great, very nice claims representative.
Jerrilyn E. would recommend this plan to a friend or relative.
8 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Adequate coverage for the price. Easy to get through the web.
Raul R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I had to file a claim on a previous policy (canceled due to last minute illness) and the claim was handled efficiently and satisfactorily.
Myrth Y. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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