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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
We have found CSA to have all the coverages that we feel are most important to us but not always the best price.

Best to wait until final payment is made for trip to purchase CSA since it is priced daily...the shorter the exposure you have the lower the cost.

Otherwise, we usually go to TruTravel and get the $50 thousand Med. Coverage for additional cost.
Very good med. evac. coverage is also a prime coverage we want.


We have had to make claims for two complete trips we could not make due to medical reasons and full reimbursement was paid from the original claim with no further submissions.

We are completely satisfied with InsureMyTrip
and in addition the Customer Service by phone has always been right on with any questions you may have about any policy they offer.

Bob A.
Georgia
Robert A. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
easy to arrange.. glad we didn't need it!
Jacqueline V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I was pleased with the plan, will use it again.
Dorothy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We were very pleased with the value and ease of obtaining travel insurance for our cruise. We were able to purchase insurance online. It was easy and quick! And we paid less than half we would have paid if we purchased through our cruise line! Would definitely use your services in the future! Debbie
DOUGLAS S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Was good to know we had the coverage if we needed it...fortunately all went according to itinerary. I thought the premium was slightly high for exposure but all in all I would use your service again for a trip of similar magnitude
Carl S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Reasonable cost...glad I didn't need to file a claim.
Lillian U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Having never purchased travel insurance before, I felt quite uncertain about what I needed to do. While the process of purchasing the insurance from CSA through InsureMyTrip was simple, I never felt confidence I had done everything correctly, nor confidence that I would be able to easily contact CSA should the need to use the insurance arise.
Gene V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Did not have to deal with any claims. Therefore, no comments regarding your services.
Steve R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
the service was great the rep explained all the options I felt very secure that I would be covered in case of an emergency
Regina M. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I'm glad I didn't have to use the plan, but I felt secured having it.
Jemarie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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