Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
I cannot make any comments or recommendations as we didn't fortunately have to use the insurance. It was just peace of mind to have it.
Again, I cannot make any rating of the insurance policy features as I never used any of them. As a former employee of the Insurance Industry I know that you can judge insurance policy only after you have to use it otherwise this is just a booklet with the quite specific legal terms and conditions which you have to read and understand before you pay for the policy.
Sincerely,
Irina
Again, I cannot make any rating of the insurance policy features as I never used any of them. As a former employee of the Insurance Industry I know that you can judge insurance policy only after you have to use it otherwise this is just a booklet with the quite specific legal terms and conditions which you have to read and understand before you pay for the policy.
Sincerely,
Irina
Irina K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
Thankfully I didn't need to use the policy yet.
Avarita H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Coverage is important when prepaying large expenses especially when health could change or we experience volcanic activity.
Larry G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
I didn't have to use the Travel Protection but was grateful I had it just in case. The plan was easy to purchase on the internet. I received all the information including contact phone numbers should the need arise. Your customer service colleagues were very helpful when I had a question and answered quickly and accurately.
I would highly recommend the CSA Travel Protection Coverage for anyone who wants peace of mind when they travel.
I would highly recommend the CSA Travel Protection Coverage for anyone who wants peace of mind when they travel.
David W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
We were in Greece during the civil unrest. Our flight the next morning was cancelled from Mykonos to Athens due to an aircraft controller strike. We got back to Athens by ferry that evening, and made our flight back to the USA the following day, but we incurred an extra nights lodging in Athens and did not enjoy the night we had paid for in Mykonos. CSA refunded the extra expense for a night in Athens, and 3 months later, after getting the info they needed from the travel agent, refunded the lost night in Mykonos. I am very pleased with the handling of our claim. Although it took 3 months to resolve the entire claim, I do not blame CSA. Our travel agent was slow in giving them the cost per night in Mykonos.
Mark P. would
recommend this plan to a friend or relative.
13 of
13 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Premium
CSA provides the coverage I need in unfamiliar circumstances where, as on this recent trip, accidents happen in the most precarious places. In recent years European cities have become incredibly crowded prohibiting all but foot traffic in most historic areas. The climb to the Parthenon is a treacherous hike with few balustrades and slick, uneven surfaces and steps. A member of the tour in front of us fell and rolled twenty feet before someone could stop her. She was completely at the mercy of Greek emergency services which were quick and efficient. It appeared that she would need hospital care. I hope she had good insurance. It eases my mind that I am covered for this kind of contingency overseas. Really, I would never leave the country without that assurance.
Linda S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
CSA Travel Protection Custom Luxe plan provide piece of mind for domestic and international traveling. CSA covers from ticket cancellation, last minute changes, medical emergency evacuation to baggage damage to lost luggage. Their coverage is at a better rate than the standard travel insurance. Customer service is hassle free and in the USA. I used it for years. I always got my travel insurance through insuremytrip.com because it was convenient and I was able to compare many travel insurance companies at once. I recommend it.
Russell M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
The insurance plan is good overall but is an old people thing and is definitely not recommended for younger or adults who can manage the travel plans them selves. No complain to about the coverage as i never needed to use it so i can't say anything bad or good about it. I would say it was a waste of money for me.
Hardik S. would not
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Luckily, I didn't have to file a claim, but the customer service I received before my trip left me feeling confident that I would be well cared for if the need arose.
Debra O. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I had no occasion to use the insurance.
Edgar P. would
recommend this plan to a friend or relative.