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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I did not have to file any claims on this trip, but very glad to have the assurance that if I needed assistance, it was only a phone call away.
Kathleen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Insure My Trip coverage was easy to obtain, provided coverage offerings I wanted and was reasonably priced. Fortunately, I didn't need to file a claim.
Joanne M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Good price, but thankfully did not need to use it.
Car rental place declined to take the car rental insurance. I was dissapointed with that aspect.
But i was happy that i had the peace of mind of having travel insurance.
THOMAS S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I'm grateful I didn't need it after all.
JOAN R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Glad we didn't have to use it but found comfort knowing it was there in case we did need it.
Ronald B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My only problem was that the InsureMyTrip site was not working properly when I tried to purchase the plan and I was issued 2 policies and billed twice. I was told by Insure that only one had been issued---but I called CSA and they issued a credit.
jennings c. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Until I received a letter from you before my trip that reminded me to take my documents and where to call if I needed you, you were just another insurance company that one hoped would pay out if needed. That letter gave me reassurance of your seriousness. Your documents are clear. Your price is competitive. I felt confident to have phone numbers "just in case." I will use your company again on future trips.
Jane K. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
CSA is a great company. We had to cancel our trip due to a family death. We had our claim check in less than 3 weeks from the time we mailed the claim papers. We will use them again as long as there premiums are competitive.
Stanley H. would recommend this plan to a friend or relative.
21 of 21 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My CSA Travel Protection Plan was the least expensive plan of all the other plans that I considered purchasing. Your coverage was equal or superior at a lower rate.
I would not hesitate to use your services again.
Regards,
David
David B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The plan was very easy to initiate and very competitive. I plan to use CSA in the future for my travel insurance.
Donna W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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