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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,665
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Premium
Fortunately we encountered no problems. The coverage did make us feel at ease and that is important when you are traveling.
Nels T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Unfortunately due to a death in my family, I had to file a claim with CSA last year. I was satisfied with how they handeled the situation and purchased a plan for my trip this year. CSA travel insurance is a good product at a fair value. I have recommended the company to friends and would buy from them again.
roberta m. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Although I didn't have to file a claim I was impressed with the coverage & price. I had picked another insurance & before purchasing I looked over the choices & found CSA for much less but with what appeared to be the same coverage. I checked with a customer service rep at insuremytrip & was assured that the coverage was the same.
I have used insure my trip for years & highly recommend the process over tour operator offers.
Sallie C. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was happy with the ease of taking out the Travel protection. It is hard to evaluate your coverage because no claim was made. I did it for the security of the protection, but still consider it a risk that there was some fine print I missed and if I made a claim it would not be covered. This is not saying that you would not have stood behind your policy. I did check you out with the BBB and you passed with flying colors. I would consider using your service again.
Anthony A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I'm an insurance broker so the purchase of trip insurance was not an extraneous purchase for me - it was second nature. I am used to comparing policies and premiums - also second nature - and I found that Insuremytrip and CSA provided ease of comparison and pricing, and ease of purchase and of confirmation. Your policy can be delivered by e-mail. Best to purchase at least couple of weeks prior to your departure date.

I returned from Egypt about a month before the revolts happened. I did not need to use the insurance since I apparently planned my trip under a lucky star - but people I know were there when the US was telling travelers to get the heck out of Egypt. If anyone doubts the wisdom of purchasing trip insurance, look at the provisions for "Travel Delay". The affordable plan from CSA that I purchased would have provided protection up to an amount of $1,000 - which I'm sure the folks who eventually were flown to Istanbul (on their own dime) and then left to make further arrangements back to the U.S. would certainly have welcomed.

Enjoy your trip! (And buy the insurance; because, as we all know - stuff happens!)

Regards from a fellow traveler - Cynthia L. Drozd
Cynthia D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Just needed to get the right number to call when my flight was cancelled. A bit hectic being referred to another number when called in for advice.
Robin L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Happily, no claims. We were very impressed with responsiveness of all our requests for information when we were purchasing plan. Also, believe it was good value for the money compared with other companies.
Deirdre A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It is very hard to comment on this type of product when you have not had to interact with the company. I had no claim so I can't comment on satisfaction from that point of view. This coverage was the best and most reasonably priced for the items I want covered and it offered longer term (over 30 days) coverage which many do not. The information on claims and the coverage was detailed and came quickly.
Mary J. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Though shop around for travel insurances when I travel, always come back to CSA for cost vs. value.
Lawrence G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I found the people at insuremytrip.com were very helpful in narrowing down the choices of plans that provided us the coverage we were looking for.
Marie W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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