Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Premium
Each time I spoke with a CSA representative about a travel protection policy, I was impressed by their calm professional approach to answer my questions clearly and concisely. When I had to file a claim for a canceled trip to Africa because my traveling companion was seriously hurt in an accident CSA processed and approved my legitimate claim in less than a week. I was impressed, but I also followed their directions to provide an adjuster with all the necessary documents to process my claim. I have since purchased another CSA travel protection policy to cover me while on a new trip to Africa. I am convinced this is a reputable company that treats its customers fairly. I highly recommend their coverage to insure a traveler that their needs will be taken care of in case of an emergency, an accident or a unforeseen delay while traveling.
Michael P. would
recommend this plan to a friend or relative.
45 of
45 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
We have used InsureMyTrip several times for vacations and have always been able to receive help in choosing the correct plan for us. The one claim we filed a few years ago which involved a delayed flight was handled quickly and we were very pleased with the insurance coverage.
John M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
My trip to New Mexico was canceled by Mt. Travel Sobek because of wildfires. CSA promptly paid the claim for the entire airfare.
Joyce S. would
recommend this plan to a friend or relative.
9 of
9 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
For once I did it right! I took out insurance for an 18-day cycling ride from Kalispell, MT to Albuquerque, NM. I wanted coverage in case I injured during the ride and couldn’t complete it. But while training for the ride I was hit by a truck and injured. The trip was most definitely off.
The coverage was complete. All my expenses were reimbursed including the fee United charged to move my frequent flier miles back into my account. The agent was friendly and reachable. The process was thorough but I thought a little slow. It took over a month from the time I sent in a claim until paid. Not bad but not fast either.
The coverage was complete. All my expenses were reimbursed including the fee United charged to move my frequent flier miles back into my account. The agent was friendly and reachable. The process was thorough but I thought a little slow. It took over a month from the time I sent in a claim until paid. Not bad but not fast either.
Larry T. would
recommend this plan to a friend or relative.
16 of
16 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Although I barely missed having to use the insurance for trip delay, it is reassuring that had I needed to stay in a hotel in Los Angeles due to delayed flghts because of thunderstorms, I could be reimbursed. One delayed flight at the beginning of the 3-leg trip home was delayed. This might have caused me to miss the 2nd flight, and a later flight would get in too late to make the 3rd flight to San Luis Obispo, and requiring a stay over in L A for a 6:45 am flight the next day.
Bette K. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
very pleased with [CSA's] handling of my claim.
irwin f. would
recommend this plan to a friend or relative.
9 of
10 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
I had to make changes to my plan before leaving. Customer service was helpful, understanding, and quick in rectifying my problem.
Debra P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Your customer service was extremely helpful in helping me choose a plan that fit my needs.
Mello M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
I have insured numerous trips with CSA and will most certainly continue to do so for my future travel.
Marilyn F. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
I'm thankful that I didn't have to use my trip coverage but felt more secure having it. A delayed flight or lost luggage wouldn't have been so much of an issue, not to mention the medical coverage that was included.
Ann C. would
recommend this plan to a friend or relative.