For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,666
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Premium
I have purchased several of these plans in the past and was very satisfied with two trips of which I needed to file a claim. The claims were processed quickly and the customer service was very helpful. It was definitely worth the expense.
Richard J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We have never had to make a claim, which is a good thing. Why take a chance on losing thousands of dollars when something can happen to cause a trip cancellation due to accident or ill health. Trip insurance is money well spent.
Carl B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Very nice to have this protection in place. Luckily we didn't need to use it, however, nice peace of mind.

Thank you for providing this service.
Madison H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Since we did not have to use any of the coverage, it is hard to rate. I have filed a claim in the past and it was very satisfactory.
Ann W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My husband and I felt secure with the Travel Plan we purchased. We were able to choose the plan we felt we needed...which for us was the CSA Travel Protection Custom Plan. Thankfully...we had a wonderful vacation and didn't need to utilize any aspect of the plan.
Kathy D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The price was a little more than I expected. The coverage could have included pre-existing conditions for the price, though I did not have any pre-existing causes.
Richard R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
This plan gave us total peace of mind as we traveled in the jungle.
David Z. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Every trip I usually compare CSA to several other companies and we always chose CSA as they are competitive and have given us a no hassle experience when it comes to claims and information.
leon s. would recommend this plan to a friend or relative.
21 of 23 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
My wife fell and fractured a rib on the first day of our trip. I took her to local clinic where the injury was diagnosed. We took cab there and back to the hotel which cost 30 Euros. When we returned to the US, I called the company from which I purchased the trip insurance. They sent me claim form via the internet which required almost our life history to cover every event. Because of the information requirements, it was not worth filing for the reimbursement of our expenses. I think you (the agent from whom we purchased the insurance) should let customers know in advance of the document requirements to support a claim. Needless to say, but I will say it anyway, I will not be dealing with the which provided the insurance again.
Selvin G. would not recommend this plan to a friend or relative.
9 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately, I did not have to file a claim but everything else, reviewing the coverage and cost, all were exactly what I wanted.

Thanks
Nancy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.43)
  2. GeoBlue
    (4.42)
  3. Travelex
    (4.41)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)