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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,666
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Our plans and costs kept changing; your service reps were very professional, pleasant, and helpful. We were stress free after talking to your service reps regarding each change.
Barbara A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was delighted to get such a comprehensive policy for such a reasonable price - far less than my travel agent was going to secure for me. I will definitely use CSA again, and recommend it to family/friends.
Linda F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Very satisfied with service including phone support.
GIFFORD J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Easy to get the insurance and compare plans. Very well handled in terms of providing confirmations, policy details, etc. Have used this insurance for multiple trips. Haven't filed any claims as yet, that's a good thing! :-)
Richard N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Since I did not file a claim, I cannot fully assess the plan. However, I would buy again if the plan was still reasonably priced and contained the appropriate coverages.
John M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Traveled with comfort, knowing we were protected by our insurance provided by CSA, purchased through InsureMyTrip
Richard D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Whenever we have had a claim we have always been treated fairly.This is an excellent service at a reasonable price.
Gerald L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
It covered the Rental Car I was using, which is what I wanted.
Richard B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I insured a trip to Egypt which was canceled the day before I was due to leave in February due to political unrest. I subsequently found that political unrest was an exclusion from policy coverage. Therefore, for me the policy was worthless.
The take home message is make sure you read the exclusions before you sign up for travel insurance.
BARRY E. would not recommend this plan to a friend or relative.
18 of 18 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Ryan
    IMT
    Photo
    Very important message here. Please read your policy to make sure you know what you are covered for. If nothing else, read the coverage you have and the exclusions of the policy.
    Jul 13,2011
The trip included a
tour
Generali Global Assistance Standard
Even though we did not use the insurance it is always a reassuring factor in travel today... Thank you again..
Eveline Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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