Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Luckily did not need it, but the purchase was easy and customer service answered all my questions. Will but it again for my next trip.
DOV B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thank God we are safe from this COVID, I was scared about the spread of the pandemic on cruise ship. That’s why I feel more comfortable when buying a travel insurance.
Seow D. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
We made an emergency telephone contact to help track down covid test results so we could board our return flight to the US. The agent was solicitous but her plan to have their agent in Peru didn’t contact us before we went ahead and obtained a quick test at the airport
THOMAS Z. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Didn’t have to use. Great price and will use again
Donald G. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
regretfully i had to cancel this trip bc of a hip issue that is requiring hip replacement- i could not manage walking or traveling. Generali was great to deal with- helpful staff, easy process and follow thru with full refund. Naturally i needed to provide all documentation re: physician letter, treatment history etc. but absolutely no push back and received full refund promptly. very satisfied.
Pamela O. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
after reviewing several companies offering trip insurance, I decided on Generali. Generali offered the coverage in all of the areas I needed for the region I was headed to, at an excellent price. It was not too expensive, nor was it cheap -- it was just right.
Linda P. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Having not had to file any claims, I am not qualified to make any ratings or recommendations on Generali's service. Purchase process was smooth and relatively easy.
Carol S. would not
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I scheduled a trip late so the decision to insure it was relatively last minute. The agent I spoke with was helpful in directing me to the appropriate policy and the price was reasonable. Fortunately I did not need it!
Jennifer W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
no need to use
Cynthia O. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I continue to believe travel insurance is too costly for the benefits provided, and I wish we had more choices for coverage than we do. For example, reducing the medical coverage, which many tour groups now provide, would greatly reduce the cost.
James B. would
recommend this plan to a friend or relative.
"Thanks for your feedback. The calculated cost depends on a variety of factors including time to departure. Our travel protection plans offers coverages and services not found with many flight-only insurance plans sold by airlines including coverage of your entire trip costs. We have dedicated customer service representatives who can clarify the plan terms and conditions specific to your needs. You can contact us before or after you buy a plan at 800-874-2442 or [email protected] for any help you need."