Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Didn't need to file a claim but having the policy gave us peace of mind.
Michael M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I unfortunately had to file a claim.
Generali was very clear on what needed to be provided.
I spoke to one of their customer service representatives
who was most helpful in clarifying a point.
I telephoned in two times. The first time I called, i believe it was over a weekend, I waited on hold about an hour + and eventually hung up.
I had better luck the 2nd time, as I recall I only waited 15 minutes. They do offer a different number if you are traveling and it's urgent you speak to a representative.
I followed their requirements exactly when I submitted my paperwork and after about 10 days I received a check for the full amount I claimed.
Excellent experience.
Generali was very clear on what needed to be provided.
I spoke to one of their customer service representatives
who was most helpful in clarifying a point.
I telephoned in two times. The first time I called, i believe it was over a weekend, I waited on hold about an hour + and eventually hung up.
I had better luck the 2nd time, as I recall I only waited 15 minutes. They do offer a different number if you are traveling and it's urgent you speak to a representative.
I followed their requirements exactly when I submitted my paperwork and after about 10 days I received a check for the full amount I claimed.
Excellent experience.
Naomi S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
With the c.virus spreading, and ships being cancelled/quarantined, having this insurance was a stress reliever. Thankfully, we had NO need to file a claim, but comforting to know we had options if we needed them. Trip to Italy coming up (now THEY're in the c.virus news!) so will be getting coverage through Generali again.
Laura R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Preferred
I primarily got this plan because it met the minimum evacuation coverage required by my tour company. Did not utilize any of the benefits even though I was limping and in some pain because of fall and tight boots. Felt that the cost was too high, but did not have that many options since the tour firm was non-U.S. and had to get something fast.
George M. would not
recommend this plan to a friend or relative.
-
Erin
Thank you for your review. There are many factors that affect the premium of a policy, and policies are typically 4-10% of a traveler's insured trip cost. Please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to review policy options with you for a future travels!Apr 24,2020
The trip included a
cruise
tour
Generali Global Assistance
Standard
While in Paris, our trip was interrupted due to thefts from pickpockets, but Generali reimbursed us for our losses after we provided them with the police report and copies of receipts/bills verifying the losses.
Henrietta Y. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
The plan I picked seemed to offer all the coverage I wanted and the price was reasonable. I did not have any problems with our trip so there was no need to file a claim. So I don't know how the company actually handles claims.
Ronald C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The plan covered my emergency medical issue in full! So impressed with this company!
Karen M. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
tour
Generali Global Assistance
Preferred
Happily, didn’t need to use it, but seemed to provide everything I needed at most reasonable price.
Judith S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
It was more about keeping my mind at ease for the duration of the trip. As it turned out there were no problems but the coronavirus was rearing its ugly head as I left SE Asia and that could have changed the entire dynamic of the trip.
Phillip L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
So glad I did not need it.
Rita i. would
recommend this plan to a friend or relative.