Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Unfortunately I did have an incident where I had to contact the insurance upon my arrival in Italy. Their response was immediate and made me feel that I had resources available to me. I could not have asked for better service or a more helpful response as well as prompt handling of my claim once received.
Alicia M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
We make it a practice to obtain travel insurance to mitigate risk for circumstances beyond our control when we've booked expensive trips. Generally the concern is that our elderly parents could develop a sudden illness that might require canceling travel plans we've made months in advance. However, we recently experienced travel delays due to pilot strikes (British Airways) and train strikes (France) that could have resulted in missing an expensive pre-booked multi-week bicycle tour. Fortunately, in spite of delays we were able to get to our destination with little time to spare. During the delay I called our insurance provider to discuss our options and was relieved to discover the extensive resources available to help us, and learned that we would be covered for expenses incurred should we need to rebook our plans. The simple comfort that came from knowing we were covered more than justified the expense of our travel insurance.
Wendy H. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
While we did not need to make a claim, we had peace of mind that any covered events would be taken care of for this trip. A trip like ours with a large investment of time and money is worth protecting!
Carol R. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Very hard to rate a plan unless you have a claim. Purchasing was easy & coverage was appropriate but the true test of a company & the policy is when a claim is filed.
Ada M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The real test of the plan would be in the event of filing a claim! But I'm glad I didn't need to test it that way!
Dawn B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I guess it was a good policy although I never had to file a claim.
Stephen D. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Luckily did not have to use it. Also lucky that we were able to add a day of coverage with no hassles or penalties when we had to change our flight date.
Frances S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Very satisfied with policy, cost and claim process … would certainly book with them again
Sandra A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Always good to have the coverage and thank goodness I didn't need it.
Nancy M. would not
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Thankfully we never needed to file a claim, but felt good knowing we were covered just in case.
Nancy M. would
recommend this plan to a friend or relative.