Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Did not use it, but it was good to have it
Venny H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
There were no problems encountered on the trip that required the trip insurance. Its hard to evaluate a product that was not used (good news), but it was nice to have the peace of mind that the insurance was there just in case.
Mark W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
I did not have to take advantage of the plan. So I cannot have an opinion as to how well the plan covered my needs but I felt very secure having a plan in case that I would be needing it. I thought they cost was very reasonable.
Ursula C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Attempted to reach the company as our trip to Europe was coming to an end this past weekend 8-30-2019. A hurricane was approaching my home State of Florida and my wife and I were simply trying to reach a representative of the insurance travel policy to ask a question about the policy, however, numerous attempts to do so were unsuccessful. We were never contacted after countless attempts on the “ we will call you back , no wait system “ and we were never cable to have are call picked up on hold. Luckily we did not have a claim... such as travel delay. The Hurricane did not affect Florida and our return flight back London-Dallas to Florida had no issues . If we did have a claim, I am not feeling very confident that we were going to be able to reach someone. This is the first time I have had a Travel policy that I may very well have possibly needed. Probably will choose a different travel policy company next year!
Craig B. would not
recommend this plan to a friend or relative.
-
-
CraigB
The incident occurred
on Saturday, August 31st 2019 approx. at 5 pm/6pm London Time. We were trying to reach customer service on the number 240-330-1529 (outside the USA) as directed.Sep 11,2019
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The trip included a
cruise
tour
Generali Global Assistance
Standard
Fortunately, we did not need to use this. It was comforting to know that it was there if it had been needed.
Ricky B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
A good insurance plan that covers for reasonable cost all the basic worries one has when traveling abroad. I did not need to file a claim, so cannot comment on ease of response.
Joella W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The death benefits should not be restricted to airplanes only.
Pamula R. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
It's hard to review a plan I did not need to use, but when I purchased it the coverage seemed to include every circumstance I might encounter. I also felt the price was quite reasonable.
Ellisa A. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Insure My Trip is the only travel insurance I purchase for all of my trips because the staff is great, make fabulous suggestions, and it is easy to do. Like I can purchase by phone to ensure I get the exact coverage I need as I do mainly adventure and third-world country trips. I have even mentioned it several times in my Travel Advice Travel Insurance ebook which hopefully will be online within the month. Keep up the good work!
Gerald F. would
recommend this plan to a friend or relative.
-
Carol
Thank you for your 5 star review on your Generali Global Assistance plan that you have purchased through InsureMyTrip. We are pleased to hear that the Generali plans, which you have purchased over the past few years, continue to provide you with the coverage that you need for international travel.Sep 03,2019
The trip included a
cruise
tour
Generali Global Assistance
Preferred
This was the first time I took out trip insurance--so I was winging it. I did compare several companies and their offerings. Yours seemed reasonable and straight forward. I did call customer service and they answered my questions -- eased my concerns. Did not need to file any claims as the Trip was pretty un-eventful from an issue perspective. The Trip, however, was awesome... Thank you...
John E. would
recommend this plan to a friend or relative.
"We’re sorry to hear about your negative experience and apologize that you had a difficult time reaching us. If you could provide the following information it could help our tech team resolve future technical issues: The date and time of your attempted calls and the department you were trying to reach. Thanks!"