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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,662
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Hi,
All good except i found out that luggage or cloths that we have to discarded due to bed bugs from the hotel was not covered. Hotel refunded room money only.
Eduardo L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I very, very rarely make recommendation.
Sandra N. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thank G-d I didn’t need to use it but on my last trip I got sick and missed a day. And was seen by a doctor. Generali compensated me for the loss of the day and my medical bills. That’s why I used them again
Carl K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I did not use the plan but it did offer some peace of mind.
Ronald G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was thrilled with the response I received and the instructions I received from your personnel. claim was processed promptly. thank You.
Carol K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It proved to be an adequate plan for my needs traveling to Ghana. A representative answered all my questions and assisted me with completing the application. I felt comfortable with the coverage for traveling internationally.
Ameenah L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Had excellent customer service and guidance selecting a policy on the front end. There are a zillion companies and options, so needed insight into which was right for us. The lady was very nice and informative. Would recommend taking advantage of that. Thank goodness we didn’t have to file a claim this time, but did follow others’ advice to hang onto all documentation that proved we traveled, like boarding passes, baggage claim tags, doctor/hospital documents and all other receipts, etc. Having had to make claims in the past, this stuff made ALL the difference in how smooth and easy it was to be reimbursed.
Andrea T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
If you're going to travel with multiple destinations, you'd better consider travel insurance. We didn't need it but came close. You could get denied access to certain countries if you have a cough or something they consider contagious.
Fred P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Did not require any issues to be resolved. Everything was fine.
Jay G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Plan provided all important features for me at a great price. Fortunately I didn’t need to file a claim but comfort knowing I had assistance if needed.
Alan J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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