Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Staff was very informative and helpful in the application process. Fortunately that was the only time of contact. I would certainly Generali again on my next excursion.
Louis R. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Since I did not have any claims I cannot really give a fully satisfied star review. The price for the policy appeared very competitive and reviews, even for those with claims, were good. The information detailing the policy appeared clear to me. For these reasons I would recommend anyone to consider this online site.
Mark P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Glad we didn’t need it, but was comfort to know it was there.
Carol h. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Speaking with the agent she made everything clear and answered all My questions.
Barbara B. would
recommend this plan to a friend or relative.
-
Carol
Thank you for the 4 1/2 star review for the Generali Global Assistance Preferred plan. We are glad to hear that one of our customer care repre-sentatives was able to answer all your questions so that you were able to purchase a plan that covered all your primary concerns for a competitive premium.Aug 09,2019
The trip included a
cruise
tour
Generali Global Assistance
Standard
when the flight to Venice the day prior to OUR departure was cancelled, we were very happy to have bought the insurance, just in case our flight suffered the same fate; similarly, we were happy that our luggage was not lost like one of our fellow cruisers, who had NOT bought insurance!
ANNETTE S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Fortunately I never had to use the insurance. That is the true test of satisfaction.
Susan Sobel G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We had no claims, so all is good!
William F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Plan provided peace of mind for our trip. The cruise protection plan with cruise line did not provide adequate medical coverage. I did not get details before purchasing, so next time may just buy one policy with the coverage I need.
Rodger G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Unable to contact Generali during overseas trips/
frank k. would not
recommend this plan to a friend or relative.
-
Carol
Upon receiving your review, we did contact Generali Global Assistance who researched their phone records. Please keep in mind that if you were calling internationally and did not connect, Generali may still not have a record of that call.
Here is Generali's reply:
"We're sorry to hear about the circumstances surrounding your experience, for not meeting your expectations, and apologize that you were unable to reach us. Our goal is to provide prompt, courteous assistance and seamless interaction to all of our customers. If you can provide the phone numbers you were attempting to reach, where you were calling from, and the date and time or your attempts, we can better determine what happened in your case. You can always contact (800) 348-9505 or [email protected] any time prior to or after your purchase with any questions. We hope you will consider us again on your next trip."Aug 08,2019
The trip included a
tour
Generali Global Assistance
Standard
We did not have to make a claim, thankfully.
Cruz S. would
recommend this plan to a friend or relative.