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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,662
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Premium
Very good plan. Did not file a claim but allowed me to be relaxed my entire trip.
David Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We had delayed baggage and had to buy a couple of days' worth of clothes from a local mall booth-vendor. All cash and no receipt. Based on the other evidences I submitted (photos, emails, etc.) Generali approved my request for reimbursement promptly. Couldn't ask for more.
Durham M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was reassuring to know I had coverage in case I needed it. I was very thankful I did not to access coverage!!
Joann K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I traveled with a large group. They recommended a travel insurance but it was very expensive I shopped for travel insurance and found Generali Global. Almost exact coverage for a lot less money.
Linda H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Every thing went great
Gerri K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Always a toss up whether to get it or not but w travel the way it is gas shortages, lost luggage, family emergency it is better to have peace of mind for cancel for any reason. Good communication w these folks. They gave us all the numbers to call in the event something were to happen which was great. Highly recommend for service and price.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
We had to cancel our hiking trip in Italy due to an injury five days before departure. Our claim has been completely resolved in a timely manner. Only wrinkle was I had to resubmit documentation pdf’s by email when the claims adjuster was unable to access them from my online submission. Not a big issue. Glad we used them.
Fred S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We will use you again.
Marguerite T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Didn't need to file a claim.
Nina W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
I did not need to use any part of my Generali Global Assistance travel insurance policy. It was a background comfort to know I had this insurance policy and for my group trips abroad. I always buy travel insurance as soon as I have paid the initial tour deposit. One never knows what might happen in the intervening 12-18 months, so best to have brought a comprehensive policy.
Cherrill S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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