Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Luckily didn't have to use so really can't tell how satisfactory the plan is if a claim must be filed.
Cheryl F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We had a trip planned for 4 of us to go to Alaska. Our motherended up getting sick and we needed to cancel. We received our check within days of sending in our information. They were wonderful to work with.
Chad S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Guess it was good. Didn't need it
Barbara M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I feel very to have bought the insurance as a woman on our recent trip fell down and had a slight fracture of her leg and a large hematoma on her head. She still went along on the trip but could not really take part in most of the activities.
Robert L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Great company.
Betty S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I did not need to file a claim which is always a good thing.
The only negative is the price of insurance plans.
The only negative is the price of insurance plans.
Darlene S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I can't give you much of a review since we were fortunate and never had to use it.
We liked what it covered for the price which we thought was more reasonable than others we checked.
We liked what it covered for the price which we thought was more reasonable than others we checked.
Karen K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I had heard all the horror stories about travel insurance providers denying claims for all kinds of questionable reasons so I was a little anxious when I had to file a claim for a cancelled trip. (Although I travel extensively and I always buy insurance, this was the very first time I had to actually file a claim.) Much to my delight and surprise, Generali not only will pay my claim in full but it took only 48 hours to get a claims determination! Fantastic service. The claims process was very easy and their telephone support was great when I called with a question. I now have a "go to" insurance provider for my future travel insurance needs. Thank you Generali!
Mary Ann L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
The escalation of cost for these policies due solely to age is understandable, but the steepness of that escalation should be modified for those clients such as myself who are on no medications because despite their age they are in good health. I know you can't simply accept my word on that fact, but it would be nice if a way to communicate that information in a form that would not force you to simply accept my word.
Edward M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I'm glad we didn't have to use it. It is good having peace of mind that everything is covered in case of an emergency.
Anthony S. would
recommend this plan to a friend or relative.
Comprehensive plan premiums are generally based on trip cost, age of travelers and length of trip. It is possible that what you are seeing as a significant increase to rates as the result of age may also be due to a higher trip cost and longer length of trip.
Although the travel industry is well aware that there are many travelers who may be healthier than others, it is a determination that cannot be made exclusively by purchasing a policy through an online website. That would most likely require prior medical testing which would be an expense that would probably increase your rates.
Please keep in mind that we offer a wide selection of Comprehensive plans. Our licensed insurance experts are always happy to explain any part of the policy. We are available by phone at 800-487-4722 or by chat 7 days a week.