Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Since I did not have a claim, I am not sure how good this policy is but I felt the coverage was what I needed.
Robbie C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Having had the good fortune of not filing a claim for my trip, this is a review of the contract document, not its implementation. One reason I chose this plan was because I felt the contract document was well written, well organized, and easier to understand than those of other trip insurance companies.
Paul L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
There actually were some problems on the cruise I went on for which I bought this particular policy. But thankfully, I personally did not have any issues that necessitated a claim of any kind. However, some of my travel mates did have problems, particularly with their return travel home. I highly recommended they get travel insurance in the future, especially for trips that are costing them a lot of money and especially during winter and spring travel when weather issues can cause unexpected delays, cancellations and other emergencies. I would rather have the protection and not have to use it than need it and not have it! I recently did have to file a claim with Generali for travel interruptions caused by the Polar Vortex that stuck in January and received payment of my claim. Generali seems to have the best price structure for the most comprehensive coverage compared to competitors. And I have no complaints so far about their service or support. Will definitely continue to rely on and recommend them!
Deborah J. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
"As the reason for your trip interruption is not due to a listed, Covered Event, no benefits are payable for your claim."
Irene S. would not
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
didn't need to file a claim, but peace of mind was worth the price in that we booked trip months in advance and anything can happen. Trip insurance is generally expensive and this policy seemed to be the best price for comprehensive coverage
Sanford G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
No problems, so did not have to use.
Jennings C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We did get ill on the trip and had to see a doctor with prescriptions. The tour company picked up the cost so no claim was made. The insurance is very pricey but we do not feel we should travel without it.
Nancy L. would
recommend this plan to a friend or relative.
-
Carol
Thank you for providing your feedback. We are glad to hear that you were able to continue and enjoy your trip after a doctor's visit.
Please note that there are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the age of the travelers.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.Apr 16,2019
The trip included a
cruise
tour
Generali Global Assistance
Preferred
The rate for the insurance coverage was very excellent for the five (5) of us. Fortunately, we did not have to use the coverage but wanted to have it just in case something happened. I would never leave the country without an insurance package.
GWENDOLYN W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
I did not have to file a claim and glad I didn’t. I contacted customer service with questions as I have never purchased a policy before. They were helpful. Reputation of company is based on how they handle claims and provide transparency in their denial process. I got lucky this time
Renee Q. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We had a 28 day cruise from San Diego and return.used Southwest Airlines for the flights and be booked hotel rooms before our flights. We had no issues with our travel's therefore no claims were processed. The travel insurance gave peace of mind during our travels that if a problem arose we had help available.
William D. would
recommend this plan to a friend or relative.
Trip Cancellation reimburses you if you must cancel your trip prior to departure for a "Covered Event". These events are specifically listed under Trip Cancellation and may vary from plan to plan and state to state.
Listed below is brief summary of some of the "Covered Events" as listed in your policy. Please refer to your Certificate for complete terms and conditions.
"1. The Sickness, Injury or death of you, your Family Member, your Service Animal or your Traveling
Companion...
2. Common Carrier delays and/or cancellations resulting from adverse weather, mechanical breakdown of the aircraft, ship, boat or motor coach
...or organized labor strikes...;
3. Being directly involved in a documented traffic accident while en route to departure on your Trip;
4. Being hijacked or Quarantined;
5. Being required to serve on a jury, or required by a court order to appear as a witness in a legal action...;
6. Your Home made Uninhabitable by fire, flood, volcano, earthquake, hurricane or other natural disaster;
7. Your Accommodations at your destination made Uninhabitable due to fire, flood, volcano, earthquake,
hurricane or other natural disaster...;
8. A documented theft of your passports or visas;
9. A mandatory evacuation... at your destination due to adverse
weather or natural disasters...;
10. Being called into active military service to provide aid or relief in the event of a natural disaster;
11. Your previously granted military leave being revoked...;
12. Your involuntary termination of employment or layoff...;
13. A Terrorist Act which occurs in your departure city or in a city to which you are scheduled to travel while on your Trip, and which occurs within 30 days of your Scheduled Departure Date...;
14. Your Host being unable to provide Accommodations due to a life-threatening Sickness or Injury, or due to death...;"
Although we regret that you did not receive reimbursement under this policy, if your trip interruption was due to a reason that is not listed above, then your claim would have been denied.
InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.