Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Preferred
The contract certificate was poorly written (as also pointed out by a attorney friend), requiring me to rely on Insure My Trip (IMT) staff to clarify what is covered and situations when those covered events are not covered. Please note that while staff at Insure My Trip believed the legal stipulations were clear (since the IMT staff repeats them everyday), the contract was confusing and poorly composed for the customer. Glad that my trip went well and that I did not have to file a claim.
Minhlinh N. would not
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
My luggage got lost on the way home but arrived 2 days later. I didn't file a claim but I had peace knowing if anything happened on the trip I'd be covered.
I'll be going to Norway and The Netherlands in July so will be buying coverage again.
I'll be going to Norway and The Netherlands in July so will be buying coverage again.
Joy W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I have mixed feelings about policies such as this. Only purchased it for my wife’s peace of mind.
Colin G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I bought flight delay insurance, because when I purchased my ticket, our President had shut down the government, reopened it, and was threatening to shut it down again - this would have possibly, again, shut down the Air Controllers, TSA, and, thus, air flights. So, I wound up buying this. Didn't need it. But was happier having it. Found the service in 2016, when I insured a very expensive trip, and was reimbursed in full when my husband was diagnosed with ALS. It's worth the cost. Good company. Good service. Dependable. Lots of options.
Karen B. would
recommend this plan to a friend or relative.
-
Carol
Thank you for your review. We are pleased to hear that Generali Global Assistance reimbursed you for the prepaid non-refundable travel expenses for your 2016 trip to Alaska.
Please keep in mind that in order to be reimbursed under Trip Cancellation, Trip Interruption or Travel Delay under a comprehensive plan, it must be due to a covered reason or meet the definition of hazard as listed in your policy. None of the policies listed on our website including your Generali plan would reimburse you if your trip canceled, interrupted or delayed your trip due to a threatened governmental shutdown. Coverage would have only been available with Generali's Premium plan under the optional Cancel for Any Reason rider.
"TRIP CANCELLATION FOR ANY REASON BENEFIT
If you purchased this optional coverage, we will reimburse you for a percentage of the prepaid, forfeited, nonrefundable Payments for your Trip, if you and all other Insured traveling with you cancel the Trip for any reason, provided:
1. your payment for this coverage is received within 24 hours of the date your initial deposit for your Trip is received; and
2. you are not disabled from travel at the time you pay your premium; and
3. you have insured 100% of all arrangements booked through the travel supplier from whom you purchased this plan that are subject to cancellation penalties or restrictions; and
4. the Trip cost per person is no more than 10,000 USD, and the Trip cost per reservation is no more than 20,000 USD; and
5. you cancel your Trip 48 hours or more Prior to your Scheduled Departure Date.
Limitations Please be advised this benefit is not available unless all Insured under your coverage cancel the Trip."
Please feel free to call us at 888-733-6183 if you have any questions.Mar 26,2019
The trip included a
tour
Generali Global Assistance
Standard
Thankfully we did not need the services of this plan so I really can not rate it effectively. I felt the cost was appropriate. I will consider this plan for our trip next year. Thank you.
Jan M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Fortunately we didn’t need to file a claim.
The contract, the enrollment and follow up before the trip were all well done.
The contract, the enrollment and follow up before the trip were all well done.
Shelley M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Great trip, all went well, but good to know the policy was there.
Jay F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
It's difficult to review something you didn't use, but the plan I purchased gave me piece of mind should anything unexpected occur.
Linda N. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Agent was great to work with as we made a few changes in the procurement process. Very understanding and helpful
Philip C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
We didn't have to make a claim, so it's hard to judge the policy. But InsureMyTrip is great to use--lets you compare quality and cost of various policies so you can choose.
Wendy R. would
recommend this plan to a friend or relative.
Generali Global Assistance, like all travel insurance plans, may be confusing. Although we are not lawyers, our licensed representatives can guide you through the plans' terms and conditions which should help you narrow down your choices. We also provide numerous prompts (blue hyperlinks within each quote) to guide you to additional details on each coverage.
Our licensed representatives are happy to help you with any part of the insurance process. Should you have any questions in the future, please feel free to call us at 800-487-4722.