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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,662
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Great Coverage!
Celestine W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It is an issue of safe not sorry. I was reassured to have the insurance, and delighted I did not need to use it.
Joannee S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I did not use the plan so can't comment on how it works but was satisfied that I had insurance in case I needed it.
Toni S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Always feel insurance is a little pricey when we don’t use it. Have used it in the past and processing went very smooth after we read the requirements before we submitted our claim.
Gregory M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It would be an incentive if you would reimburse 30% back if it wasn't used. You would have a surge in new customers.
Armando G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
After filing a claim with our primary health insurance company and upon receiving their decision and converge, we forwarded everything, i.e., the health provider's bills, the payment by us of the bills, the documents related to the services and payments by the primary, to our secondary insurance company, namely, the Generali Global Assistance Premium Program.
After their review, they made a fair determination of our coverage with them, and sent us a timely check. We were pleased with the process and outcome. Thank You.
Richard S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fair price, easy to get the policy. Will use again.
Michael B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Lisa at extension #227 takes good care of me. I phone her for all my out of the country trips.
W Anthony M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Yes, I would recommend Generali, but I would state to look for a better rate.
Elizabeth I. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
While I understand that the coverage options, if needed, would be quite costly, it still seems like the price for the plan was a little expensive. Maybe that's just my ignorance of what goes into the price calculations, though.
Brett O. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments. The premiums for Comprehensive plans are based on the age of the traveler, trip cost and length of trip.

    Please feel free to call Customer Care at (800) 487-4722 for assistance in securing a quote.
    Dec 15,2018
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