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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour rated Generali Global Assistance
4.56 out of 5
6,662
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
On my next overseas trip I will definitely get insured with Generali.
Kenny D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
We paid over $1000 for a premium policy, then when my wife fractured her foot and we needed to incur cancellation expenses for some of our aggressive trip activities, we discovered you don't cover that situation. I haven't used trip insurance in the past and this taught me that it's still not worth it. I'll save a couple thousand a year in trip insurance costs, take my chances, and save money over the long run.
Dave H. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We did follow up with Generali who advised that you did not file a
    claim but called to inquire about reimbursement for two nights of hotel
    accommodations and taxi expenses to get you from one place to another while your three companions were hiking. However, these would not be covered expenses under your Travel Delay coverage since the cause of the additional expenses were for an injury sustained prior to coverage which began on your date of departure.

    Generali did suggest that you may still wish to submit a claim for reimburse-ment of any prepaid non-refundable travel expenses. Please call the Generali claims department at (800) 541-3522 for additional information.
    Nov 30,2018
The trip included a
tour
Generali Global Assistance Preferred
Filing a claim was relatively uncomplicated and I received a total refund in a timely manner.
Barbara E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
thankfully I didn't need to use it so I have no idea how good it really is. It seemed somewhat pricey and would like to have more coverage for lost and delayed baggage, and missed connections.
William M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was extremely impressed with the agent who took my call, her suggestions, friendliness, and not complaining I waited until 5 days before trip departure to book. I have included Insure My Trip in my Travel Insurance-What You Need to Know about Travel Insurance book which I recently added in email format on Kindle and Amazon.com. I am still trying to make some technical changes on the book information pages such as Table of Contents because when entered they became out of format, but should be completed by this weekend.
Gerald Ralph F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I lead tours in Japan and always recommend trip insurance to my customers. This policy gives excellent coverage and very good price for folks over 70. I highly recommend.
Marilyn T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Glad I or my heirs did not need to utilize this plan.
Ruth S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Gave me peace of mind when we booked a cruise in the Caribbean during Hurricane Season. Turned out to have perfect weather but I felt secure regardless of what we would face.
Gail M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
N/A
Viet T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I would never take a trip without travel insurance. That being said, I was glad I didn’t have to use it. I purchased the coverage I felt I would have needed.
Lois B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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