Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Custom
During my most recent vacation, my TSA lock was removed from my suitcase along with a very memorable ID identififw6on. This was likely by the TSA inspection team at the airport. When I decided to choose to file a complaint form for the removal of these items, I was told that I would have to first check back with my local home insurance company to determine whether they would cover the cost of this item. What puzzled me: was that I purposely took out travel insurance policy to cover such unexpected occurrences, but was quickly being directed to other insurance which was hoped would pay for any damages to this claim. As a travel insurance company, I believe that the first responsibility should be to the customers insurance company as the claim was directed to events occurring while travellng abroad, not in a condo thousands of miles away. It is,after all, something which has occurred in travel alone, & should be recognized as a travelling risk taken care of by travel insurance.
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,
Lida P. would not
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
As hoped, we had no need to use the plan! However, customer service prior to the trip was amazing! My questions were answered quickly and accurately. Even when I made a mistake filling out the form, that mistake was corrected effortlessly within 24 hours! Will definitely keep this company's name and will share with anyone I know who is needing trip insurance!!
Kathryn W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Signing up was easy and quick! Thankfully, I didn't need to use it but I felt better knowing the coverage was there in case needed.
Jennifer P. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Custom
Peace of mind when traveling
Kenneth M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
It is unclear to me why travel insurance has to be so expensive. It would be helpful for you to explain this on your website
Errett S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
We booked this kinda last minute, but glad that we didn't need to use it. Seemed to cover everything that we thought we might need though.
Robert M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
It's nice to have piece of mind when you are planning and on vacation.
Michael D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Fortunately, I did not need to use the insurance.
Beverly H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
My wife and I experienced a major disruption to our trip when the air carrier, Iberia, cancelled our outbound flight and was unable to re-book us for 3 days. We filed a claim with Generali and they handled the claim promptly and fairly.
Edward S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
The plan covered the things that were most important at a reasonable price. Fortunately, we did not have to use it.
Francis W. would
recommend this plan to a friend or relative.
Please feel free to call us at 800-487-4722 if you wish our assistance in quoting and purchasing a policy.