Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
Very easy to compare different plans and to select the plan most suitable for my needs. Cost was very reasonable. I am very glad that we did not need to use the insurance, but felt much more secure having it.
Catherine d. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
The plan provided peace of mind. Other than that, no idea if they deliver on their promises or if it becomes contentious once something bad happens and you try to exercise a benefit on the plan.
Chan Hui C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Insurance was a requirement of our tour operator. All in all, if you feel the need for trip insurance, the costs were reasonable and the details were clearly presented.
Alice S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
This plan was the most cost effective for the insurance package I requested. I would buy insurance from them again.
Susan H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Premium
very satisfied but found out that better to insure multiple destinations separately...did not happen to me but to friend who recommended you
Paul H. would
recommend this plan to a friend or relative.
-
Mike
Thank you for your review and feedback. Typically you can and must insure your trip from the time you leave your home to the time you return to your home. If you have multiple destinations all on one trip (not returning home between destinations) you should insure those all on one policy. We're here seven days a week to assist you in selecting the right policy for your needs so please feel free to call or chat with us anytime!Jun 04,2015
The trip included a
tour
Generali Global Assistance
Standard
I had to cancel my trip due to illness. The claim process was simple and efficient.
Martha S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Prefer Ala carte selection of coverage items.
Allan M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Fortunately I didn't need to file a claim so I can't comment on that process, which of course is the most important data point when deciding to buy from a particular provider. But I can say that the customer representatives were friendly and helpful when I called them with questions. As for the future, the fact that CSA coverage is "secondary" may make me consider a different plan next time; definitely do your homework about what type of coverage you need and what you are comfortable with.
Andrew U. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
We did not have to file a claim so I can't review the claims process, but we were very satisfied with the coverage and the price for this protection. It cost about half of the price of the travel insurance offered by the tour company with equal, and in some cases better, coverage.
karen k. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Premium
I had peace of mind as my parents are in their 90's and this plan covered trip cancellation for family medical emergencies.
Thomas D. would
recommend this plan to a friend or relative.