Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Satisfied with the coverage of the policy. Thanks a lot!
LEILA A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
CSA originally denied part of our trip interruption claim. A phone call did not help, but a follow-up e-mail explaining the situation in more depth caused CSA to pay the entire claim. It took a little persistence, but CSA ended up by doing the right thing by reconsidering their original decision.
Brian V. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are pleased to learn that your entire claim was paid. In the future, if you need assistance with your claim, please reach out to us and request a Customer Advocate. Our Customer Advocates can assist in expediting claims and filing appeals.May 18,2015
Generali Global Assistance
Premium
Website was very user-friendly.
Vern B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I have used CSA many times before and never had to make a clam. A rental property company uses CSA for their rental damage insurance and so CSA must be a good insurance company.
Charles M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
The claims process was a little complicated given the number of documents required. However, my claim was settled with no dispute. In fact, they even asked if I was missing costs I could have claimed! Overall, a very satisfactory outcome. I will definitely use CSA again.
Brian E. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The plan was efficient, and was very easy to buy. The cost was reasonable. I would use InsureMyTrip again.
Aaron D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Premium
Great product at a reasonable price. The coverage certainly added peace of mind given we were so far off the beaten track. Thank you.
Jennifer G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
It was very easy to enroll, and the customer service representatives answered all of the questions I had. Thanks.
Ann H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
It appeared that this plan covered essential items that one needed during travel.
Shobhana S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
I purchased this insurance because I am sole caregiver to 94-year-old mother.
Louise Q. would
recommend this plan to a friend or relative.