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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
We felt comfortable with this plan.
Gerard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Good coverage for price.
ronald m. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We very happy knowing our vacation plans are insured. My wife and I have elderly parents, and want to make sure we are covered if any unplanned family emergencies should arise before or during our vacations. CSA definitely provides us with peace of mind!
Carl M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
The Cancel for Any Reason option would have been a great feature to add on, but wasn't available as I didn't purchase the plan within the right number of days.
Helen H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The CSA Travel Protection Custom Luxe plan offers a Cancel For Any Reason benefit if the policy is purchased within 24 hours of making the initial trip payment.

    Aside from CSA, the majority of travel insurance companies offering Cancel For Any Reason contain the following requirements:

    1) Purchase the policy within 10-30 days of First Trip Payment.

    2) Insure ALL prepaid and non-refundable travel expenses prior to departure.

    3) Trip must be canceled more than 2 days prior to departure date.

    If you meet all 3 of these conditions, most of the policies will reimburse you up to 75% of your trip costs, unless otherwise noted.
    May 05,2015
The trip included a
tour
Generali Global Assistance Standard
I didn't file a claim with CSA, so I can't really say if I recommend CSA to friends or relatives or not
Irina N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Purchased for peace of mind.
Sandra H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We did not have any problems.
Mohammed A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately, I did not have to use the CSA Travel Protection coverage. Therefore, I wish it had not cost as much as it did.
Alexis M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We appreciated the good customer service. We sailed to Spain knowing we were fully covered.
Larna B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Don't have enough information to recommend. The plan was costly, which is a strike against; and I didn't use what was covered, so am unable to express an opinion on how effective the plan is and how responsive your company is when a claim is filed. Thanks for the opportunity to comment.
Marilyn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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