Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Premium
Fortunately we did not need to file a claim, so do not know how well we would have been protected.
Jourik P. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
Since I (happily) didn't need to file a claim it's a little hard to quantify my satisfaction or to say I would or would not recommend CSA Travel Protection Custom Luxe. I do know that my wife and I felt better about our travel investment knowing that we had insurance coverage.
William H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Very pleased with the price for this policy for my 83 year old mother. There were many other policies out there either much more expensive or not providing the coverage she needed for pre-existing conditions. We felt safe and really enjoyed our trip knowing that CSA had our back. I had read other good reviews and am please with our purchase. Would use them again when insuring a trip.
Alice I. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I was pleased with the price for the coverage provided, compared to other company policies. I did not make a claim, so I do not know how well CSA might have responded.
Pamela C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Easy to purchase. Made several changes to policy with no problems. Good customer service.
Faith G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Good cover and good price.
Barry W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
For a claim of $60, I received a comprehensive memorandum as to why it couldn't be paid. I'm sure they spent more than $60. A quick phone call might have been wiser. I eventually responded to them with a detailed response, and eventually I did get a check from them. In the end we were satisfied with the outcome, but the amount of time it took to get a small amount of money, when the facts were not in dispute, was curious. I may use the company again, or, hmm, not sure.
Ronald K. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. In the future, please contact InsureMyTrip and request a Customer Advocate if you experience an issue after filing a claim. Our Customer Advocates assist the customer by contacting the insurance company on their behalf to help expedite the resolution of the claim. Our representatives are available 7 days a week by calling 800-487-4722.Dec 01,2015
The trip included a
cruise
Generali Global Assistance
Standard
Did not have to use it, but after a family relative got sick and had to use the hospitals in the country, it gave me peace of mind that me and my wife were covered.
John H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I felt very confident using CSA, I would tell others about the plan. Also, easy to sign up for.
Nancy R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
It's always best to know you have a back up plan in case of the unexpected. Thank you
Patricia A. would
recommend this plan to a friend or relative.