Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
Even though I was fortunate not to have to use any aspect of my insurance, the peace of mind of having it made it so much easier to enjoy my travels. The customer service representative found the best value plan for my trip and I will continue using these services on future travels. A sincere thank you.
Irene C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
We did not file a claim but the CSA is keeping in touch which is a very positive sign.
Henry R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
We have taken trip insurance many times and have never had to use it. On our recent cruise to the Greek Islands, Turkey and Athens, we had an unexpected death in the family. We had to leave the cruise after 5 days. We applied for trip interruption as it cost us a lot of money to fly home from Rhodes, Greece to Austin, Texas. We submitted all of the paperwork on Nov 4th and by Nov 20th we received a check from CSA. They only emailed us once regarding some information, but we called, got clarification and finished the process. We are extremely happy with CSA and will use them anytime we book a trip in the future.
Thomasine R. would
recommend this plan to a friend or relative.
22 of
23 people found this review helpful
Generali Global Assistance
Standard
CSA offers good coverage for very reasonable rates and buying the trip insurance gave me some peace of mind about all the "what ifs" involved in travel. But the test of any insurance is what happens when you file a claim - fortunately, I did not need to file a claim, so I cannot comment on the actual coverage provided.
Ines J. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
You never know how good your insurance company is till you need them. We were completely happy we didn't have to use it.
William A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Didn't need to use the plan, but glad I had the insurance for the trip.
MaryAnn R. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
We were in Greece during the civil unrest. Our flight the next morning was cancelled from Mykonos to Athens due to an aircraft controller strike. We got back to Athens by ferry that evening, and made our flight back to the USA the following day, but we incurred an extra nights lodging in Athens and did not enjoy the night we had paid for in Mykonos. CSA refunded the extra expense for a night in Athens, and 3 months later, after getting the info they needed from the travel agent, refunded the lost night in Mykonos. I am very pleased with the handling of our claim. Although it took 3 months to resolve the entire claim, I do not blame CSA. Our travel agent was slow in giving them the cost per night in Mykonos.
Mark P. would
recommend this plan to a friend or relative.
13 of
13 people found this review helpful
Generali Global Assistance
Standard
My claim was finally settled on Sept 30th. It took a while but all of the extra expenses that I submitted were covered.
James H. would
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Premium
I have insured with InsureMyTrip before and continue to feel they offer good value for the money. I have a pre-existing condition and I especially appreciate the coverage provided.
Leslie D. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Since I have never filed a claim, I really don't know the answer to these questions. I buy this type of insurance because the ONE time in ten times we've traveled to Europe, and we did NOT have insurance, I ended up in the hospital in Italy!
Samuel P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful