Travel Insurance Reviews Generali Global Assistance Preferred
The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.
To learn more, see the Generali Global Assistance Preferred product page.
The trip included a
cruise
Generali Global Assistance
Preferred
Have used Generali for years now on our cruising vacations. Only needed to file one claim in 2019 which was handled quickly and efficiently. Will continue to use Generali as I believe they offer the best bang for the buck.
Richard O. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
We had a wonderful trip. One thing we did not have to worry about was, "What would happen if we had problems." We knew that with the travel insurance they would have been covered. Peace of mind is worth more than you realize.
Neal K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Preferred
Glad we did not have to use, but glad it was in place.
Donald R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Preferred
Thankfully we didn't need to use the insurance. So I do not really know how good the coverage is.
Charles S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
We were doing both a flight and a cruise, but the online page only allows you to click on one type of travel. As a result, I had to call, and the Tech was able to help me. I always go to your site to compare and have told numerous others. I have not had to use it, but it is peace of mind knowing I have it.
Jack F. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
I had an unexpected injury in the back country of Baja California. After getting to a place with a telephone, I was able to reach the 800 number and got assistance and authorization for an evacuation. The plan paid off my evacuation-related costs (including airline change fees) and also paid for the unused portion of my trip. they made me file a request with my health insurer, Kaiser, to get back the hospital charge, which was negligible, since this was Mexico.
I am very grateful I had insurance and the service was excellent. I will buy again from this company.
I am very grateful I had insurance and the service was excellent. I will buy again from this company.
Karen N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
The good news is I did not have to use the insurance policy!
William K. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
I like the ability and ease of comparing plans.
Malvina A. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
I’m happl I didn’t need to use the insurance.
D Elaine L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
We filed three claims - Trip Interruption, Trip Delay, and Medical. The paperwork was somewhat intense! My first package was 22 pages long. Be prepared to PROVE: 1) Who you are (Drivers License/passport) 2) Proof of payment (Not JUST invoices) like canceled checks or Credit Card Statements. 3) Carrier Invoices 4) Documentation from Carrier showing date of delay and reason for delay (Airline Customer service has form letter they send).
Once the paperwork is assembled and received in Claims everything went very well. We spoke to our adjuster and corresponded with her on a couple of questions. We are very pleased with that.
We completed the entire process and was paid via check on all 3 claims inside of 60 days total.
Note that Trip Interruption has a limit of $200 per day per person, If you are in a hotel for multiple days your claim needs to split that up into a per day cost. We actually had two hotel days but our receipt didn't detail that so it looked like one day which pushed us over the limit that one day. I would insure with this company again!
Once the paperwork is assembled and received in Claims everything went very well. We spoke to our adjuster and corresponded with her on a couple of questions. We are very pleased with that.
We completed the entire process and was paid via check on all 3 claims inside of 60 days total.
Note that Trip Interruption has a limit of $200 per day per person, If you are in a hotel for multiple days your claim needs to split that up into a per day cost. We actually had two hotel days but our receipt didn't detail that so it looked like one day which pushed us over the limit that one day. I would insure with this company again!
Peter D. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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