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Travel Insurance Reviews Generali Global Assistance Standard

The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.

To learn more, see the Generali Global Assistance Standard product page.

Customers who have visited Morocco rated the Generali Global Assistance Standard plan
4.50 out of 5
47
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
no problem this time but last time lost luggage they came thru
Gary K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
i submitted a claim and was asked for all sorts of documentation. finally was assigned a claims adjuster who was not responsive and didn't return calls. after 3 months, finally got in touch with someone who seemed capable and was told my policy didn't cover cancellation. why did it take 3 months to get that information?
KAREN H. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for sharing your feedback with us, Karen. We're sorry to hear about the circumstances surrounding your claim and apologize for the delay as we take customer service and the claims review process very seriously. Our goal is to process claims within 30 days from the time that they're received, however, some cases can take longer to resolve. Please feel free to reach out to us at (800) 348-9505 or via email at [email protected] any additional questions or concerns.

    Jan 11,2024
The trip included a
tour
Generali Global Assistance Standard
With a 91yo mother, and potential flight complications/delays the peace of mind it brings is worth it even if you get lucky and don't need to use it.
Roy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was a good plan, affordable and covered everything I needed. So glad I never needed to file a claim!
Jeannette D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Looked like good coverage. Fortunately didn’t need to use it.
ALBERT S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thankfully I did not have to use the plan. So I have no idea how good it was.
Marjolaine A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
CSA handled my claim for delayed baggage very efficiently. The check was in mail within a day from my filing of the claim.
Unfortunately, the CSA "economy" travel protection plan I bought in November 2016 is no longer available at the time of this writing (April 2017) for my current booking of a trip to Thailand in January 2018.
Stanislav P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Having the plan provided security and happily, we didn't need to use it.
laura t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
had a small car accident but only a little bruise so didn't feel the need to make a claim.
Jeanne T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I would like to see a plan that provides more coverage for theft of photo equipment.
Victoria M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comment regarding higher limits for photographic equipment. Although none of our plans provide high limits, CSA Travel Protection provides the most comprehensive baggage coverage since their plans do not include a per article limitation. Nevertheless, the best place to insure your photographic equipment is through your homeowners insurance provider with a Personal Property Floater for your camera equipment. Please contact your local agent for that information.
    Mar 25,2016
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