Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
Generali Global Assistance
Standard
No having submitted a claim, hard to judge. But, the coverage as it relates to the cost, seemed fair and reasonable.
Maria Elena D. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Did not have to use it.
James M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I didn't have to file a claim--thank God, so can't comment on coverages and other such issues. Otherwise I have been very pleased. There was a problem with getting the wrong name for the primary insured, but your people fixed that very quickly and easily.
Marilyn H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Website to file a claim did not work.
Joel N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Great trip, all went well, but good to know the policy was there.
Jay F. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Happy not to have needed it. When you are old, it adds substantially to the cost of travel.
Fred K. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I purchased this insurance as my husband had been suffering with cancer for many months and I knew there was a possibility he would be too ill to fly and the trip would need to be cancelled. When I called to say I was cancelling I was told I could not because it was the result of a preexisting condition. My husband actually passed away on 1/31 so he definitely couldn't have made the trip. Obviously, I am very angry.
Ronald H. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are very sorry for your loss. Without filing a claim, no determination can be made in terms of offering you compensation. Below is the information to contact Generali Global Assistance Claims:
(800) 541-3522
[email protected]
As you had mentioned, the Generali Global Assistance Standard does have a Pre-Existing Condition exclusion. The definition per the certificate is as follows:
"PRE-EXISTING CONDITION means a Sickness or Injury
during the 180-day period immediately prior to your
effective date for which you or your Traveling Companion:
(1) received, or received a recommendation for, a
diagnostic test, examination, or medical treatment; or
(2) took or received a prescription for drugs or medicine.
Item 2 of this definition does not apply to a condition
which is treated or controlled solely through the taking
of prescription drugs or medicine and remains treated or
controlled without any adjustment or change in the required
prescription throughout the 180-day period before coverage
is effective under this Policy."
Please call us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.Feb 11,2019
Generali Global Assistance
Standard
United Airlines cancelled my flight en route to the airport. As I missed a day of my trip, I filed a claim and left the following day. While the initial search for the right department was a little bit of a run-around, once I was directed to the right page and type of claim, I competed the paperwork, scanning attachments, and by the end of the day, my claim was accepted. A check for $150 was in the mail.
Carol L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The process for filing a claim was clear and well handled. I was given updates promptly and received results in a timely manner. I appreciated the attention and thoroughness of the offices involved. I would definitely recommend Insure My Trip and intend to use the coverage again as I travel.
ralph m. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
It certainly seemed like good coverage to me for the price especially for the medical evacuation aspect, which is what I worry about the most on a ski trip that could contain an accident. Fortunately, I did not have to use the coverage, so I don't know for sure how quickly the company would have stepped in to make sure that my medical needs were being totally taken care of. I will continue to use this product and hope that I never need to make a claim! Of course, that is what you always want to happen with any type of insurance that you might purchase!
Charles E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Monday-Friday: 6 a.m. - 6 p.m. PT
Phone: 800-541-3522
Fax: 877-300-8670
Email: [email protected]
We appreciate your 4 star review and look forward to working with you in the future.