Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
The trip included a
tour
Generali Global Assistance
Standard
"NEVER" travel without travel insurance ... especially overseas!! Generali (formerly CSA) has been my travel insurance company of choice for many years. In 2007 while traveling in Italy one member of our party had a heart attack and naturally our vacation was cut short. Generali (CSA at the time) made filing a claim very easy and was quick to respond with payment for our lost travel expenses. In the end it all turned out okay but there is no doubt that having a good travel insurance plan with you will make any unexpected events a lot less stressful. From that trip forward Generali is the only company I will use. Luckily, I have not needed to file another claim since then but just knowing that we are insured against the "unexpected" makes the small expense of travel insurance well worth every penny that it costs. Don't think it can't happen to you ... You never know! Highly recommended!
GARY R. would
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
2nd time we bought, thankfully never used
ROS S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Very easy to get coverage, talked through plans with a representative who answered all questions, looked up what Plan covered our needs. Excellent customer service.
Linda A. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Generali Global Assistance
Standard
Unfortunately or trip was impacted by a major storm. I purchased coverage to protect non-refundable condo reservations and costs for travel delays. My suggestion is to make sure you keep all your trip documentation/receipts including costs for travel changes. Online claim process was fairly easy and I was reimbursed in a reasonable amount of time. I wouldn't hesitate to use again.
carolyn t. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Generali Global Assistance
Standard
This insurance was reasonable and gave us peace of mind knowing we could recoup some cost if there were issues. We would consider purchasing it again.
Jodi M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Although our trip went smoothly, we had the comfort of knowing that we were covered if something went wrong, and the process for purchasing the coverage was easy and straightforward.
William F. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I had no reason to use the insurance on my trip to Maui. However, great piece of mind knowing I would be covered if needed.
Sharon A. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
We didn't have any travel problems, so did not use the insurance at all. Which is a good thing!
Jean G. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Not specific enough
I did not travel to the US
I traveled to another state
Clients need specifics
I did not travel to the US
I traveled to another state
Clients need specifics
Mishele Y. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
We bought this plan mainly because they offer emergency and travel assistance. We had problems with our air carrier on the way back. I called the services, explained the problem and got assurances that they would call/email us back to provide help. We have never heard from them again. Years ago, we had been in the same situation and experienced great help from another insurance company. NOT this time. Will never use them again.
Larisa B. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Sally
Thank you for your Review. The following is a response from Generali.
"We're sorry to hear about your negative experience and apologize for not meeting your expectations. We were able to locate your plan, but unfortunately, there are no records of a call or email coming in to our offices. Please reach out to us at (800) 541-3522 or via email at [email protected] as we'd like to be able to review your situation with you. We hope to hear from you soon."Jan 18,2022
Thank you for your feedback. We hope you enjoyed your vacation.
Travel Insurance policies typically list one country as the destination, but your travel insurance travels with you. This makes it easier for travelers who may be going to multiple states or even multiple countries during their trip.
In the future, you may contact us and we can note your policy on the specific state you will be traveling to if you would like us to do so.
If you have any further questions or concerns, please do not hesitate to contact us at 800-487-4722 or by email at [email protected].