Travel Insurance Reviews InsureAssist
InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.
Learn more about InsureAssist.
The trip included a
tour
InsureAssist
TravCan Premier
I had never purchased travel insurance before, but did this time because others in the group mentioned they do & went through this site. I couldn't make sense out if the plans offered, exclusions etc, so I called & spoke directly with a knowledgeable rep. I told her what I needed & felt confident I made the right decision in purchasing the plan I did. I had to cancel my trip due to a family members medical condition, & was really bummed. I submitted the claim & it was a big hassle going back & forth sending more paperwork for a couple weeks as proof. In the end I'm happy though, because they finally paid the full amount I had insured (I mistakenly under-insured a little). I am SO glad I purchased travel insurance & will definitely be getting it again "just in case".
Elizabeth L. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
tour
InsureAssist
TravCan Premier
Plan gave me peace of mind but without having a claim I have no real idea how good the policy or the company is.
Bruce D. would
recommend this plan to a friend or relative.
The trip included a
tour
InsureAssist
TravCan Premier
Didn't need to file any claims but the initial process was easy, and the people helpful.
Jason K. would
recommend this plan to a friend or relative.
The trip included a
tour
InsureAssist
TravCan Premier
Travel insurance has gotten very expensive and not sure if we can afford it in the future.
Sharon K. would
recommend this plan to a friend or relative.
The trip included a
tour
InsureAssist
TravCan Premier
Fortunately, I did not need to file any claim - so unable to really write a review....
Terry K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
InsureAssist
TravCan Premier
Because we did not have to actually use the insurance (and we are very glad we didn't), we are, of course, most pleased with the company. Also, it was a NEW company on InsureMyTrip; and there were no reviews of it prior to our trip so we worried about our selection . . . . . but, we knew we would not select this other, different, company because they did NOT deliver when we had a claim.
Jerie M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
InsureAssist
TravCan
There was a delay in reimbursement on my medical claim. I needed an EOB from my Medicare Advantage Plan saying they wouldn't cover my medical expenses outside the US. Most US medical insurance plans don't cover medical expenses outside the US.
This is a minor point but they sent me two checks each covering half the claim amount: one to me who had the claim & the other to my wife. One check with both names on it would have been less confusing than two checks.
This is a minor point but they sent me two checks each covering half the claim amount: one to me who had the claim & the other to my wife. One check with both names on it would have been less confusing than two checks.
Edward K. would
recommend this plan to a friend or relative.
20 of
20 people found this review helpful
The trip included a
tour
InsureAssist
TravCan
Although a very experienced international traveler (visited more than 70 countries and made at least 25 round-the-world trips), I had never before purchased travel insurance. Several of the provisions and restrictions surprised me, e.g., pre-existing medical conditions, but now that I understand the rules, I anticipate no more surprises.
I purchased travel insurance for my recent vacation at the recommendation of several co-traveling friends. Fortunately, my wife and I had no problems, but one of our friends broke her wrist and had to cut short the trip - they purchased their insurance through a different company then did I, so I assume they are in the process of filing a claim and will eventually get reimbursed the appropriate amount. Their experience has convinced me that trip insurance is a wise purchase, especially for expensive, non-business travel.
However, although I will purchase insurance from the same company in the future (because of ease-of-use and minimum hassle), I do have 2 concerns:
1. Documentation - since I do not have to file a claim, I have no experience with the requirements of my current insurance provider. But, based on my friend’s recent accident, this seems to be an inordinate amount of paperwork required, which obviously necessitated many phone calls and several visits to hospitals and doctors. Fourthly, we had 2 doctors with us on our trip and they were able to authenticate some of the documentation. But, although I am admittedly not an insurance professional, there did seem to be a requirement for a lot of (in my opinion, redundant and duplicative) paperwork.
2. Price - again, although I am not an insurance professional (but a very experienced business owner) and have no idea of the cost structure of this service, the price did seem very high. Obviously, from my friend’s perspective, when you have a problem and require reimbursement, insurance become very valuable. However, from my own experience (as I said, I am a very experienced international traveler with literally hundreds of flights and a few million frequent flyer miles), I do not understand why the cost is so high - my recent insurance purchase was about 4% of the insured value.
Other than concerns about the administration/documentation requirements and costs, I was very satisfied with the service and would recommend this insurance provider to my friends.
I purchased travel insurance for my recent vacation at the recommendation of several co-traveling friends. Fortunately, my wife and I had no problems, but one of our friends broke her wrist and had to cut short the trip - they purchased their insurance through a different company then did I, so I assume they are in the process of filing a claim and will eventually get reimbursed the appropriate amount. Their experience has convinced me that trip insurance is a wise purchase, especially for expensive, non-business travel.
However, although I will purchase insurance from the same company in the future (because of ease-of-use and minimum hassle), I do have 2 concerns:
1. Documentation - since I do not have to file a claim, I have no experience with the requirements of my current insurance provider. But, based on my friend’s recent accident, this seems to be an inordinate amount of paperwork required, which obviously necessitated many phone calls and several visits to hospitals and doctors. Fourthly, we had 2 doctors with us on our trip and they were able to authenticate some of the documentation. But, although I am admittedly not an insurance professional, there did seem to be a requirement for a lot of (in my opinion, redundant and duplicative) paperwork.
2. Price - again, although I am not an insurance professional (but a very experienced business owner) and have no idea of the cost structure of this service, the price did seem very high. Obviously, from my friend’s perspective, when you have a problem and require reimbursement, insurance become very valuable. However, from my own experience (as I said, I am a very experienced international traveler with literally hundreds of flights and a few million frequent flyer miles), I do not understand why the cost is so high - my recent insurance purchase was about 4% of the insured value.
Other than concerns about the administration/documentation requirements and costs, I was very satisfied with the service and would recommend this insurance provider to my friends.
Thomas S. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
InsureAssist
TravCan
I didn't need to use the insurance, but having it was a comfort.
Mildred B. would
recommend this plan to a friend or relative.
The trip included a
tour
InsureAssist
TravCan Premier
Excellent plan. I am very happy with InsureMyTrip.com's recommendations.
Dominique R. would
recommend this plan to a friend or relative.