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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have taken a cruise rated John Hancock Insurance Agency, Inc.
4.50 out of 5
996
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
John Hancock Gold
We had a wonderful trip with no glitches. I did see a man on our trip leave to be hospitalized for an illness, people lost luggage and missed flights. I knew that we had coverage for those items or other unforeseen events that may have come our way and that made our trip even more comfortable. Thank you!
Patric G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
I was glad I didn't need to use my insurance, but it was good to know that in case of an emergency I was covered.
Paula W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
But since I never had a problem and needed to file a claim, I have no idea how responsive you would have been to my needs. This review is useless. The plan looked good, but who knows how the follow through would have been.
Philip R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Thankfully we did not need to make a claim. We have had to in the past and had very prompt service.
Thomas D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
I have always selected John Hancock Insurance for my travel. Great coverage with fuss free claims.
Wei Jiun Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
I found this company by going through a consumer advocate website. InsureMyTrip was easy to navigate and the prices are reasonable. Fortunately, didn't have to use it.
Arlynn M. would recommend this plan to a friend or relative.
4 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
This is the second time I have purchased this plan. Last year I had to file a claim, and the whole process went quickly and smoothly. The customer service is excellent. I will use InsureMyTrip and John Hancock for future travels.
Carl L. would recommend this plan to a friend or relative.
11 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
We felt that we were covered by a reputable company if something unexpected should happen, and we could concentrate on enjoying ourselves to the fullest on our cruise. It was easy to sign up on line for the coverage we desired and the price was very competitive. It was a very nice experience. Thank You!
Howard W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
When I upgraded our cabin, I had to pay almost $100 for my preexisting condition coverage to be continued. I contacted InsureMyTrip who forwarded that information to John Hancock, who did not act on it or respond until prompted by InsureMyTrip. That additional $100 was totally out of line with my initial cost.
Diana J. would not recommend this plan to a friend or relative.
10 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    To be eligible for the pre-existing conditions waiver on most policies, you must insure for your entire trip cost. Unfortunately, when increasing one's trip cost, it may result in an increase in premium.
    Dec 18,2013
The trip included a
cruise
tour
John Hancock Bronze
We were very pleased and will use you in the future. Thank You!
Larry R. would recommend this plan to a friend or relative.
1 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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